California Collision Inc.

4.9 (1,153reviews)
100%
1330 W. 18th St.,  Merced,  CA  95340
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Shop AssistantSparkles

In operation 8 years.

California Collision Inc. is a family owned business that opened in 2018. The owners have been in the business serving Merced for a combined total of 37 years. Our company is honest and fair and always puts the customers safety and well being first. Our goals are to first take care of of the customer and then to repair your vehicle per manufacture specifications. We offer text, email or call for updates to keep the customer informed as the vehicle goes through the repair process. We have certified technicians that are trained in getting your vehicle repaired correctly.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,153)

Likely to Recommend

Repair Quality

Customer Service

Very happy with the service thankyou again

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Customer Service

Alexa was above and beyond excellent customer service and the job you guys did is 110.10% I love I will recommend you guys to my co-workers and freinds at costco thank you very much

My Experience

Everyone was very helpful and nice and kept me informed about my repairs..I would recommend them to friends

Likely to Recommend

Repair Quality

Customer Service

Excellent work my car looks great

My Experience

It was a job well done

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Customer Service

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Customer Service

My Experience

All personnel in the office were professional courteous and competent. The parts dept were able to price match parts to get original Lexus parts. The office is welcoming and has top notch technical skills. Car was like new and als was detailed at pickup.

Likely to Recommend

Repair Quality

Customer Service

Very satisfied. I also responded to this earlier. In more detail.

Returned Clean

Likely to Recommend

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Customer Service

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Customer Service

Outstanding customer service and quality work.

Likely to Recommend

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Customer Service

Very helpful, direct and clear.

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Likely to Recommend

Best place in Merced hands down

Repair Quality

It looks better than when I first purchased the car

Customer Service

Excellent service, with touches of modernity in their service portal and paperless e-signing paired with great customer service.

My Experience

Everything was great !

Likely to Recommend

Repair Quality

Customer Service

Everything was great.

My Experience

Likely to Recommend

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Customer Service

Car looks great

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My Experience

Very good service. Fixed my Kia and good communication.

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Customer Service

Likely to Recommend

Everything was absolutely great except for the lack of communication about the delay in part.

Repair Quality

The workmanship was outstanding.

Customer Service

Excellent work and fantastic communication once the work was started.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staff at California Collision Inc were very polite and professional. They had constant communication with everything going on with my vehicle and the date of return was a lot sooner than expected. I 100% recommend this place for any repairs.

Likely to Recommend

Repair Quality

Customer Service

Very professional staff. Honest and clear communication, and fast turn around.

My Experience

First thing I noticed was how clean my car was when I first saw it. The waxing on the car was amazing. I appreciate it so much because my car indeed needed a wash before service. Thank you. One thing I did notice for the service I got, my right tail light seems like it did not fit the molding of the bumper right. There’s some pretty big gaps compare to the OEM side. It’s not noticeable if you just take a glance. Tried the trunk slam test and it’s still intact which is really good. The color of the bumper seems a little lighter than the OEM but is understandable that the color of the vehicle is a little harder to get the right mixing. Other than that, I am pretty satisfied with the service I received. Also, I loved the fact that it took only a week to get my vehicle fix because I was expecting it to be in the shop longer. Customer service I received was amazing. Front desk was very help and really sweet. Did not have a problem or issue with any staffs or vehicle. I would highly recommend this place for friends and family members for repairs. Thank you again for the service.