California Collision Inc.

4.9 (1,152reviews)
100%
1330 W. 18th St.,  Merced,  CA  95340
Bot
Shop AssistantSparkles

In operation 8 years.

California Collision Inc. is a family owned business that opened in 2018. The owners have been in the business serving Merced for a combined total of 37 years. Our company is honest and fair and always puts the customers safety and well being first. Our goals are to first take care of of the customer and then to repair your vehicle per manufacture specifications. We offer text, email or call for updates to keep the customer informed as the vehicle goes through the repair process. We have certified technicians that are trained in getting your vehicle repaired correctly.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,152)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Eddie was unprofessional from the very beginning. I had to do everyones job for them the whole time my car was in the shop. Calling back and forth between the repair shop, rental company, and my claims rep. Eddie made a comment to me in the beginning stating that i would have the rental for 30 days (which wasnt true). The shop then kept my car for the whole 30 days because a "part was on backorder". Then the day my rental car had to be returnes the part miraculously showed up to the shop and my car was ready for pick up within a day. They are doing shady things there. I had to get a new claim rep in the middle of this process- Manuela Bazi who was also completely unprofessional, incompetant in her position (she gave me misinformation on the rental car days), and never followed up or through on anything on behalf of safeco.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Yall did great thanks for the help

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very honest caring

Likely to Recommend

Repair Quality

Completely

Customer Service

Good service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone we encountered was very friendly and professional. We were kept fully informed of the progress of our repair. 100% satisfied. I would use again snd will recommend. Thanks

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Good Customer Service, Quality Work, Good Area Cleanliness & Hygiene

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service was fast and friendly. The staff show they do care about you and your vehicle and the quality of work was amazing!! Thank you so much!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

We’ve used California Collision several times (unfortunately🙄) and have been very happy with the service and quality!

Likely to Recommend

Repair Quality

The repair looks perfect

Customer Service

Very good service

Likely to Recommend

Repair Quality

Customer Service

My Experience

This is the best service I’ve had from a body shop in 50+ years. Job well done!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Horrible

Customer Service

My car is not looking fully repaired. I have pictures to prove it. The paint job is bumpy on the upper bumper and my bumper is still damaged. It is misaligned and popping out of its original place. Please contact me at 2092619985

My Experience

Service was Excellent ! Thank you very much