California Collision Inc.
In operation 8 years.
California Collision Inc. is a family owned business that opened in 2018. The owners have been in the business serving Merced for a combined total of 37 years. Our company is honest and fair and always puts the customers safety and well being first. Our goals are to first take care of of the customer and then to repair your vehicle per manufacture specifications. We offer text, email or call for updates to keep the customer informed as the vehicle goes through the repair process. We have certified technicians that are trained in getting your vehicle repaired correctly.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great communication, great service, I couldn’t expect to have it any better. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
However better communication I would be told they would call me back and would not but the work was great
Customer Service - 4.5/5.0 -
Need to call customer back with up dates and when they would say they would call you back
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repair was done nicely, though it took quite a while to get my car repaired. I was told when I brought the car in that it will be completed by the end of the year. For a whole month I didn’t receive a text even though I signed up to get updated text. I even called and the lady I spoke with said they will get the text notification fix but that never happened. The only notification I got was from the rental place that I had to turn in the rental car. I had to call my insurance to find out that they received word my car was completed, that is why we had to turn in our rental. The next day I received a call that my car was completed. If you offer a service, that service needs to be delivered or if not fix it. I shouldn’t have to call my insurance to find out the problem. I’ve had other cars repaired with california collision and never had this problem. I’m not sure what happened this time around but I hope this gets fix for any future services. Overall, I’m glad my car is finally fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Recommend to all
Repair Quality - 5.0/5.0 -
Great team and great service. They gave me my car and it looked soooooooo good, it had never looked this good and I bought it new.. Great job.
Customer Service - 5.0/5.0 -
Great clear communication