Cape Fear Collision, L.L.C.

Likely to Recommend - 5.0/5.0 -

Already have.

Repair Quality - 5.0/5.0 -

These guys went above and beyond when I worked with them. Got in a wreck and had to work with the insurance company, they worked hand in hand with them to get everything resolved. Had some stuff come up during my experience that could have been more problematic, but CFC worked with me and made it an easy process! Thanks so much CFC!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I will tell any and every person about the quality organization and their work.

Repair Quality - 5.0/5.0 -

Susan and Thomas communicated throughout the process. They did what they promised, and more.

Customer Service - 5.0/5.0 -

Customer service exceeded most other companies I've ever dealt with.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My wife and I have taken our Kia Sorento to you guys for this last third time and we think you guys are the best and tell family and friends about you! Troy, Susan and all of you are so friendly and professional and make the process less stressful and as always Go Tar Heels!!!

Customer Service - 5.0/5.0 -

My wife and I think the world of Troy, Susan and all of the Cape Fear Collision professionals! This was the third time dealing with you guys and your work and professionalism can’t be touched in our opinion! We tell all our family and friends if they ever need some work done or know of someone that needs work done to their vehicle they need to contact you guys! We dealt with Susan and Troy all three times and they are so friendly and professional and really ease the frustration and pressure of going through the process of getting the repairs done! Thanks for all your help and we hope we don’t see you again on a bent up vehicle! Lol

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work. Looks better than before the accident!

Customer Service - 5.0/5.0 -

Troy was super helpful and easy to work with.did everything he said he would do

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job and we’re very helpful

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Very pleased with the service. Always got back to me with updates. Only concern was the time it took to complete work. I know they have to rely on others to get parts so not there fault. Hopefully won't need there service again but would not hesitate to use them again.

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

I recommend them to everyone who is considering auto body work

Repair Quality - 5.0/5.0 -

Excellent work! Unfortunately, it’s the second time I have needed auto body work and both times you have exceeded my expectations. Thank You so much for your care and professionalism .

Customer Service - 5.0/5.0 -

Everyone I encountered was so nice and helpful. Can’t say enough good things about everyone that works there

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

After an unfortunate accident, I had to take my car to the shop for some repair. Everyone was extremely friendly and helpful. They provided fair pricing and explanation. They completed the repairs within two weeks. They even argued with my insurance to use better parts. They looked out for their customer, which is highly appreciated.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

I hope I never have to but I certainly would if need be.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I had excellent customer service

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We are extremely happy with the work and customer service and support. Thank you. Don and Joanne

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

I will recommend to my family and friends

Repair Quality - 5.0/5.0 -

Troy was great to work with. Great job on my car. I tell everybody what a good job you guys do.

Customer Service - 5.0/5.0 -

Never worked with a better business

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good at explaining details. Nice folks to deal with.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They were great about keeping me informed about the status of my car. I was extremely pleased when I picked up my car; it looked great

Likely to Recommend - 5.0/5.0 -

Will refer and return if need be

Repair Quality - 5.0/5.0 -

Kept me in the loop throughout the repairs. Fair pricing and a family type atmosphere. Professional end always ready to dole out assistance with any questions. My go to for body repair now. Thank you!!!!💕

Customer Service - 5.0/5.0 -

Excellent all around

Returned Clean