Cape Fear Collision, L.L.C.
In operation 16 years.
We understand that your accident is a large inconvenience for you. We're here to help. Our highly qualified team utilizes the best practices in the auto body repair industry. You can trust us to get your vehicle back to pre-accident condition and value. We guarantee it with our LIFETIME WARRANTY. After your repair is complete, we will do everything we can to make sure you are satisfied.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 5:30 pm |
| Tue | 8:30 am - 5:30 pm |
| Wed | 8:30 am - 5:30 pm |
| Thu | 8:30 am - 5:30 pm |
| Fri | 8:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Repair was great. Paint was slightly off, but they did a good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great they even did work I didn’t think they where gonna do I’m definitely satisfied
Customer Service - 5.0/5.0 -
Susan is the best come to find out she worked at the fire department with my dad
Returned Clean
Likely to Recommend - 5.0/5.0 -
Cape Fear Collision performed quality work and we were pleased with the results.
Repair Quality - 5.0/5.0 -
Our experience with Cape Fear Collision was great. They were very professional and eager to make sure we were satisfied with the results of our car repair. I would definitely recommend them to others.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I think the estimating and final workmanship were very good. But quality control greatly lacking. I found missing bolt and poor painting workmanship initially and had to point them out to manager. I, frankly, did not expect such serious oversights. They gave me the keys and I did my own inspection in parking lot. Then manager, after I returned, went over repair with me and clearcoat, paint defects(dust spots) , and deep scratch that was clearly evident noted. Disappointed in such obvious errors.
Repair Quality - 4.0/5.0 -
I would give a 10 finally. But several things were not complete upon initial pick up and therefore had to be corrected over a few additional days
Customer Service - 4.5/5.0 -
Great reception and very efficient adjuster who gave me a consistent estimate and explained clear expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
They was so nice and they did a great job fixing my Car.
Returned Clean
My Experience - 5.0/5.0 -
I love the way they treated me as a customer and very nice people work there
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional and courteous service. Very satisfied with the repair of my BMW. Would recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone there was very nice and polite. The guy that works the counter never smiles though.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to work with. Quick to get us in and quick turn around to get my car back.
Customer Service - 5.0/5.0 -
Responsive and thorough
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your team was very professional, they kept me updated on the progress as it was being completed. They go above and beyond any repair businesses I have had to deal with in the past. I would definitely give your business and your team a 10, I was very pleased with the way they all treated me from the beginning to the end. Thank you all and may God bless each and every one of you, I would definitely recommend you guys !! Margie Bennett
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
When I drove up I knew I was inThe right place . A young man, employee was coming around the side of the building. He was very nice respectful, professional, and helpful. I felt from his vibes my car would be well taken care of. I am pleased to say the entire staff was very committed to making my experience as easy as possible. My car looks great and drives correctly. I would recommend their business.