Capitol Auto Body

4.8 (829reviews)
95%
5373 W Emerald St.,  Boise,  ID  83706

In operation 66 years.

Capitol Auto Body is a family owned and operated business that always strive to provide top quality collision repairs coupled with outstanding customer service. We’re proud of our skilled I-CAR trained technicians and stand behind our work with a limited lifetime warranty for as long as you own the vehicle. Capitol Auto Body was founded back in 1960, with the emphasis on quality workmanship, and that is why we’ve been able to build a thriving business that has grown over the years. It all begins with our commitment to repairing every car using only strict OEM procedures. With today’s highly sophisticated vehicles with multiple computer systems including cameras and sensors throughout the car, today’s collision repairers need to possess the right knowledge, experience, tools and experience to fix every car precisely.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (829)

Likely to Recommend

the work done is perfect. we did have a problem with the payment. No where on the estimate did it mentioned "we need a cashier check". it was we accept Visa, Mastercard and Apply Pay. 3% fee applicable for purchases over $1,000. When we got the call the car was ready (around 3:30 pm) we were then told the cost increased another almost $1,700 due to recalibration and that we also needed pay with a cashier check if we were not using a credit card and that you closed at 5:00. Luckily we had enough money in our checking account to obtain the cashier check on such very short notice. I do not feel this was the best way to handle the payment. If it was shown on the estimate, then we were not surprised.

Repair Quality

the quality of the work was perfect, however the way the payment was handled deserved a -0

Customer Service

never having to have body work done, I was surprised it took as long as it did, in the 3 weeks my car was there we received 4 e-mails advising status on the car. two of them came after I called to check on the status

Returned Clean

Likely to Recommend

The only issue I had was that the actual repair bill came about $800 higher than the estimate. I understand that things change once they get in the repair area, but this large a change in the cost caught me off guard.

Repair Quality

Customer Service

Ian was very helpful in keeping me posted on the status of my car repair

Returned Clean

My Experience

Great work, great communication. Very Happy !! Thank you

Likely to Recommend

Repair Quality

Great experience - highly recommended.

Customer Service

Great communication, highly recommended.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great service and nice people, thanks!

My Experience

I’m a previous customer of Capital Auto Body. I trust their service and auto body repair, that’s why I came back. They assured me of the work, communicated the timeline and completed it on time with a smile.

My Experience

My Experience

You guys are a great team Ian did a great job just keep doing what your doing thanks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I wouldn’t take my vehicles anywhere else. Jerry Jensen was a good friend of family n has always been our go to place when needed. B

Customer Service

I wouldn’t take our vehicles anywhere else. Jerry Jensen n family have been friends of our family. Great job again👍 B

Returned Clean

My Experience

Great job!

Likely to Recommend

Repair Quality

Great job! Truck looks great!

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great customer service!

Customer Service

Returned Clean

My Experience

The car was finished when they said it would be at the agreed price, the work was beautiful and everyone was very nice

My Experience

Good communication, quality work, professional interactions, personable staff, respectful

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I am coming back to have you guys align my hood with a panel on the side. So far no other problem has arisen. I have been treated well.

Customer Service

Returned Clean

My Experience

Somebody hit my truck. I looked like somebody didn’t hit my truck when I got it back. Their communication is great. 10/10

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

The staff was polite, informative and did a beautiful repair on my car.

Likely to Recommend

Repair Quality

My car is perfectly repaired..the employees were polite and, informative.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean