Capitol Auto Body

4.8 (829reviews)
95%
5373 W Emerald St.,  Boise,  ID  83706

In operation 66 years.

Capitol Auto Body is a family owned and operated business that always strive to provide top quality collision repairs coupled with outstanding customer service. We’re proud of our skilled I-CAR trained technicians and stand behind our work with a limited lifetime warranty for as long as you own the vehicle. Capitol Auto Body was founded back in 1960, with the emphasis on quality workmanship, and that is why we’ve been able to build a thriving business that has grown over the years. It all begins with our commitment to repairing every car using only strict OEM procedures. With today’s highly sophisticated vehicles with multiple computer systems including cameras and sensors throughout the car, today’s collision repairers need to possess the right knowledge, experience, tools and experience to fix every car precisely.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (829)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have recommended Capitol Auto Body to several people who have used your business

Repair Quality

Quality work

Customer Service

Talked to 3 different guys and 1 woman throughout the process... only 1 said he would get me information and then did not follow through(can't remember his name... it wasn't Ian)... everyone else was very polite and professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very nice. Looks great.

Likely to Recommend

You loose stuff and try to blame me for it.

Repair Quality

The body work was great. What I'm not pleased with is that the cover for the for the car jack in the back and tire tools is missing. It was there when I dropped it off. That means you guys lost it. I spoke with a guy there at Capitol he said he would look for it. I haven't heard anything back yet.

Customer Service

Returned Clean

My Experience

You all did a great job with the repair and paint. The only issue I have is that I was told my car would be ready by Friday and asked to pick it up first thing Monday morning which I went there and it was not ready. Not a huge issue but something to be aware of in the future for other customers.

Likely to Recommend

Repair Quality

I have had experience with a few other body shops and I will never go anywhere else again. I will only be coming to you guys should the need arise.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Would definitely recommend!

Repair Quality

Wonderful experience using Capitol Auto Body. Car looks like new!

Customer Service

Great communication

Likely to Recommend

Repair Quality

The service was excellent but there seemed to be something lost in communication. We communicated to them an area needing repaired along with another area. They got one repaired but didn’t do the other one. It had been pointed out on the estimate but did not get put down on the work order.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Every time I have visited Captial Auto Body in the past as well as present each person has been kind an forth right. Professionalism on point . Please don't change how business is managed.

Likely to Recommend

Repair Quality

Second time completing a survey. The Staff is wonderful, professional an friendly. I have done business with this company in the past. Nothing has changed over the years. Bedside manner so to speak still on point. Thank you for the service

Customer Service

Satisfied to the fullest

Returned Clean

My Experience

Likely to Recommend

But I would let them know about my experience with communication.

Repair Quality

I have had the truck back almost a month now and the repairs appear to be great. There were several delays (3 or 4) completing the repairs which doubled the original time estimate. I understand that stuff happens that may not be avoidable but the communication on the delays was not good. Better communication about delays would be helpful, I generally had to call to find out what was happening.

Customer Service

The customer service for the most part was great except for communication on schedule delays on the work.

Returned Clean

Likely to Recommend

Repair Quality

Looks great

Customer Service

Left the inside super clean! Thank you!

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Repair Quality

Customer Service

My Experience

Fantastic results, great staff! Couldn’t be happier! Thank you.

Likely to Recommend

Repair Quality

Friendly and professional staff, met agreed upon deadlines. Great service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Jeff and the entire team are always great to work with. I recommend everyone I know to Capitol Auto Body if they are in need of repair. Always friendly and professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for your great work and communications. Excellent service and super nice staff.

My Experience

Thank you for an excellent job!