Capitol Auto Body

4.8 (829reviews)
95%
5373 W Emerald St.,  Boise,  ID  83706

In operation 66 years.

Capitol Auto Body is a family owned and operated business that always strive to provide top quality collision repairs coupled with outstanding customer service. We’re proud of our skilled I-CAR trained technicians and stand behind our work with a limited lifetime warranty for as long as you own the vehicle. Capitol Auto Body was founded back in 1960, with the emphasis on quality workmanship, and that is why we’ve been able to build a thriving business that has grown over the years. It all begins with our commitment to repairing every car using only strict OEM procedures. With today’s highly sophisticated vehicles with multiple computer systems including cameras and sensors throughout the car, today’s collision repairers need to possess the right knowledge, experience, tools and experience to fix every car precisely.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (829)

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My Experience

My Experience

Fantastic work, excellent communication, and kind employees!

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Trevor was great! Job was done efficiently and quickly! Definitely recommend

Customer Service

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Repair Quality

This could not have been easier! They stayed in communication with me and worked around my schedule. My truck is like new! And they cleaned it inside and out. I could not be happier!

Customer Service

Returned Clean

My Experience

Had a few issues identified in the first day since picking up the truck. 1) The tonneau cover wasn't latched when i picked up the truck and no longer is secure on the front bedrail (where the side rail clamps in is broken on one side). 2) My reverse camera no longer powers on. The aux cord under truck was u plugged and power wire broken (this was working fine and was connected at dropoff). 3) The trim piece surrounding the antenna flew off while driving on the freeway today

My Experience

I have had my vehicle for three days. My steering wheel horn no longer works, the vehicle pulls to the right not due to tire wear, the vehicle had to be repainted a second time no inspection was done on the transmission CV axle or transfer case all around the vehicle was not repaired correctly

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Customer Service

Good crew.

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My Experience

Ian and everyone is dedicated to repairing the car and helping the customer.

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Ian is incredible with his customer service! My car looks brand new the repairs are beautiful.

Customer Service

They went over and above to assist me.

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My Experience

They took there time and was done beautifully.

Likely to Recommend

I will definitely recommend Capital Auto Body to others! And would use you again if I needed another repair!

Repair Quality

Very quick repair. Done a day earlier than they initially said!

Customer Service

Kept us well informed about the progress of our repair.

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Repair Quality

Customer Service

My primary issue was the lack of communication and a poor job of estimating how long the repair would take. I dropped off the truck on February 2nd and was told verbally that it would be done in about 6 days. The completion date was moved back 3 times, and each time I was not notified until the day I was due to pick up the vehicle, and two times I had to call in to make sure I could pick it up and was told it wasn't ready. It was ready for pickup on February 18th, which means the repair took about 16 days. This could have been avoided by initially saying the job would take 2-3 weeks. As it went, it felt like the estimator told me what I wanted to hear when estimating how long the job would take, and then immediately pivoted once the job was secured.

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A couple of panels on the inside of my door they repaired are no longer working. Besides that the outside of the door looks brand new

Customer Service

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My Experience

Especially like the fact that it was done a day earlier than expected. Thank you!

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Customer Service

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