Car Center Big Rapids
In operation 59 years.
We have been serving Big Rapids and surrounding areas for 46 years. Our pursuit of excellence has grown stronger with time. We service all makes and models for any of your vehicle collision needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Took my van to 2 other places (one being toyota) and the 1st local place didn't know what to fix and Toyota quoted me over $3000 for a new door and the Car Center was able to fix for $160. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone here was so sweet! I’d never had to do anything like this before and was really nervous and they were so genuine and actually wanted to help me and walked me through every step of the way! Super grateful for the team here!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very professional service!
Customer Service - 5.0/5.0 -
Very professional service!
My Experience - 5.0/5.0 -
Our Dodge truck was in for repair after an accident. The estimated completion date was a week later than we needed for a trip to the UP. The Car Center crew went above and beyond in getting our truck to us in time for our trip.
Likely to Recommend - 5.0/5.0 -
They were fast and nice. Our truck was so clean!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Just took a bit longer than we anticipated but the car looks very nice!
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Was supposed to get an update call but had to call myself since I didn’t hear back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was done quickly and they did a great job. The people I dealt with were very friendly and knowledgeable. They truly understand customer service and satisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job and within the time frame stated.
Customer Service - 5.0/5.0 -
People there were great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
There is a hole in the bumper, it’s missing a plug or something. Need to have this fixed still.
Customer Service - 3.0/5.0 -
There is a hole in the bumper, it’s missing a plug or something. Need to have this fixed still.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The quality of workmanship and parts appear very very good and the staff was wonderful. Total cost of project was 35% higher than the insurance settlement.
Customer Service - 5.0/5.0 -
Excellent service by the staff and great communication.
Returned Clean
My Experience - 5.0/5.0 -
Excellent service, great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was completed on time.