Gerber Collision & Glass - Big Rapids
Gerber Collision & Glass - Big Rapids offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
There estimate was accurate and they even finished earlier then they thought they would. I was concerned because my car would be in the shop for 3 days but they let me drive the shop car while my car was in. Very friendly team and they did their job well. 10/10 definitely recommend if I have any future bodywork issues I will definitely return. Thank you Gerber!
My Experience - 5.0/5.0 -
Fast and efficient service from very friendly and knowledgeable people. Highly recommend them.
Likely to Recommend - 5.0/5.0 -
Will highly recommended
Repair Quality - 5.0/5.0 -
Excellent work. Quick, easy and I am very impressed.
Customer Service - 5.0/5.0 -
Great customer service and friendly people
My Experience - 5.0/5.0 -
The people working with me in the office were amazing and so cooperative. I needed my driver’s license out of the car while it was being repaired, and I received it immediately. Also, I was kept informed daily on the repair process - so appreciated.
Likely to Recommend - 5.0/5.0 -
What makes us complete Michiganders is when we hit a deer, and I will recommend Gerber to them all.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
So co-operative and friendly. The repairs are perfect, and I was notified almost daily of the progress. I don't want to hit a deer again, but if I do, I know where to go. Thank you Gerber Collision & Glass.
My Experience - 5.0/5.0 -
Everyone at Gerber was great to work with! They made a tough situation a lot more positive. Madison was amazing! She communicated updates often and worked with us to get our vehicle as we live in another state.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Maddie was great to work with!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Not only does my Jeep look brand new the interior is spotless as well. Amazing work. 10/10 recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Such good customer service and so quick!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast and excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
No right taillights of any kind. Paint hue is OK, however the paint has much more metallic flake than the original paint.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
So far we are satisfied. Durango looks good process was good. Clean car thank you. I do have a question on the bill. There is over $900 in miscellaneous category. That is a lot of money to not have an explanation of where it went to the repair. But the service was great. Once that is cleared up I can say highly satisfied.