Car Center Big Rapids
In operation 59 years.
We have been serving Big Rapids and surrounding areas for 46 years. Our pursuit of excellence has grown stronger with time. We service all makes and models for any of your vehicle collision needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Professional, excellent communications, friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and friendly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
If I would have noticed the window offset sooner before coming back home I would have said something or would have liked it if someone knew about the offset of the window to tell me. And tell me that my figures were broken
Repair Quality - 2.0/5.0 -
The initial repair to my vehicle was spectacular however, my two main gripes is that my back window is offset and I can see it when I'm driving and while cleaning the inside of my vehicle someone apparently damaged two of my figures which one cost roughly 60 bucks in today's economy, the other was a handmade wooden battleship.
Customer Service - 5.0/5.0 -
The reception it was very kind and courteous and made everything smooth and easy to understand.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Body work was excellent, kept me informed every step of the way
Customer Service - 4.5/5.0 -
Staff was always very friendly and explained everything well. The only thing I would have liked is a heads up about issues with the way my car was acting engine wise. I had no issues prior to taking my car in. Apparently something developed while in your shop but I wasn't told about it u til I came to pick it up at 5 pm on Friday night. Then when I attempted to drive it away stalled out. Very hard to find mechanic that laye in day/week. Would have appreciated a call to tell me of the issues you were having.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend to everyone.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The entire staff are very friendly and helpful. I would highly recommend this body shop to all my friends and family.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a wonderful job! My car looks great! Thank You
Customer Service - 5.0/5.0 -
Very good! They kept me up to date on how my car was progressing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were very pleased with the service and the work done by your shop! The text updates were amazing and kept us informed the entire process. We really appreciated that! The office staff was always friendly and answered questions quickly. We also thought that the truck looked like new when we picked it up! Thank you for everything!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely. Courteous. Professional. Excellent work. 100% satisfied. Would recommend.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repair on the hood of my truck doesn't look.......top looks good but once the hood is open I can see the repair
My Experience - 5.0/5.0 -
Friendly, courteous, helpful staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work Great timing ...Getting the car back before I thought it was going to receive it back
Customer Service - 5.0/5.0 -
Great service in every direction!
Returned Clean
My Experience - 5.0/5.0 -
Great job! Ahead of a pretty tight schedule. Much appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the minute we walked into the shop, we were kept informed every step of the way. Excellent communication and our car looks like new. Thank you for a fabulous experience.