Car Center Big Rapids

4.9 (3,362reviews)
97%
10811 Northland Drive,  Big Rapids,  MI  49307
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Shop AssistantSparkles

In operation 59 years.

We have been serving Big Rapids and surrounding areas for 46 years. Our pursuit of excellence has grown stronger with time. We service all makes and models for any of your vehicle collision needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (3,362)

My Experience

Awesome job 👏

Likely to Recommend

Repair Quality

My paint matches perfectly

Customer Service

Very nice staff

My Experience

Everyone was very helpful & professional. Communication was also very satisfactory.

My Experience

Thank them for doing a great job. Done fast and nice looking work thanks.

Likely to Recommend

Repair Quality

You did a great job

Customer Service

You did a great job. Thanks

Likely to Recommend

Repair Quality

Customer Service

My Experience

Quick professional service. Appreciate the text updates and the detailed cleaning.

Likely to Recommend

Repair Quality

Customer Service

Everyone was so kind and helpful. Wonderful communication during the process. So nice to pick up a showroom clean vehicle ahead of projected completion date. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Finished my truck early . Great communication.

Customer Service

Always very attentive.

My Experience

I would encourage anyone who needs the type of work they offer to seriously consider them first! We were greeted with a wonderful young lady who set us up with another young lady to assess our damage and provide a quote! She did the all with a very pleasant smile and had the quote within an hour. They both made a wonderful impression on us and the work done to our vehicle was perfect!!! Don’t want to have to need them but a blessing to know they are there if I do!

Likely to Recommend

I cannot think of a thing to add to make their business any better!

Repair Quality

Perfect job by an incredible staff!!! No need to go anywhere else as this business checks all the boxes!

Customer Service

Warm, friendly, professional and they are lucky to have the staff they have working there!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You always do a beautiful job and my car is clean when I get it back. You always get it back on time or before I’d recommend you to anybody. Thank you so much for the wonderful work you do Karol.

Likely to Recommend

Repair Quality

Repair work was great. The car was clean. It was done on time as always. I never mind taking my car there.

Customer Service

Everybody is always so polite and helpful

Returned Clean

My Experience

Great job car looks like new,made it very easy to get car fixed.thanks for a great job.

Likely to Recommend

Repair Quality

Customer Service

Excellent service, car fixed perfect,did all the extras to make car look brand new.highly recommend to any one needing body work.

Returned Clean

Likely to Recommend

Repair Quality

The truck looks amazing!

Customer Service

The team at Car Center did a wonderful job with our truck. Troy and his staff are always friendly and welcoming. I would recommend anyone needing collision repair to check them out!

My Experience

I appreciate the high-quality work and the friendly atmosphere. I will continue recommending your business to others.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Friendly and helpful staff members. Reasonable quote for the repair on my vehicle and my care was repaired in short period.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Always so impressed by the professionalism , communication and great work!

My Experience

I was very impressed with the friendliness and the professionalism. Thank you for keeping me informed all along the way. When I picked my car up, it looked better than the day I bought it, both inside and out! The inside was a great surprise :-)

Likely to Recommend

Repair Quality

All the employees I had contact with were very friendly and professional. The work they did on my car was better than I expected..

Customer Service

Returned Clean

Likely to Recommend

We have already been spreading the word how wonderful Car Center is. Car Service will be where we will always come for service.

Repair Quality

Always very happy with the service we get at Car Center.

Customer Service

Very professional and courteous!