Car Center Big Rapids
In operation 59 years.
We have been serving Big Rapids and surrounding areas for 46 years. Our pursuit of excellence has grown stronger with time. We service all makes and models for any of your vehicle collision needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Loved how I was able to be kept updated on what’s going on. Everyone was super nice and friendly. Even still helped after I forgot to mention the first time about the original claim. Overall love their work highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for taking care of everything on my car. It looks great!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for taking such good care with my car! It looks great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I recently had The Car Center of Big Rapids repair my vehicle, and am very happy with the results. The experience was top-notch!!
Customer Service - 5.0/5.0 -
The staff here are friendly and knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car Center did an excellent job in the time frame they originally gave me, and my car waa also cleaned & detailed when I picked it up. Excellent communication throughout the week amidst the repairs. Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Hilary and everyone at Car Center Big Rapids were awesome! They got our car done ahead of schedule and saved us 2+hrs of driving to pick up our car. They also provided a loaner when we really needed it - heat wave and our second car’s air conditioning needs to be repaired. I am highly satisfied and would recommend!
Likely to Recommend - 5.0/5.0 -
If we have another accident and have the option of going to Big Rapids for repairs, we will definitely use Car Center again!!!
Repair Quality - 5.0/5.0 -
Couldn’t be happier with the repair process, communication and customer service from Car Center Big Rapids!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It's a very nice job!! You all did a incredible work. It was very clean and get a big smile and thank you for the care shown.
My Experience - 5.0/5.0 -
Being a retired car designer I am very critical about fit and finish. Your team did an exceptional job very nice 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
10+ good job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Extremely kind, quick, and great communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very welcoming, the repairs were done in a timely manner, a great job on the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The folks there are friendly, fixed our vehicle and a timely matter and took care of all the problems from the deer hitting our jeep
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Would have given a ten but I specifically told them to cash my check right away to make sure the money was available.
Customer Service - 4.5/5.0 -
They were given the check on Monday and didn’t post until Friday.