Car Center Big Rapids
In operation 59 years.
We have been serving Big Rapids and surrounding areas for 46 years. Our pursuit of excellence has grown stronger with time. We service all makes and models for any of your vehicle collision needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding. Got a quote, they called me when when the part was prepped, scheduled the replacement part, complete the work. My truck looked amazing and the staff was great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with the experience. The people that worked there were very friendly, professional and accommodating!! Thank you !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
As a previous customer with multiple repairs I’ve always like the work and if something wasn’t right they would correct it.
Repair Quality - 4.5/5.0 -
From what I can tell it looks good. But we’ve had bad winter weather and I have not had a sunny day to inspect closely.
Customer Service - 4.5/5.0 -
Good service and communication
My Experience - 5.0/5.0 -
Great communication. Friendly customer service. Car looks great. Even better than when we bought it! Everyone I interacted with was positive and friendly and went above and beyond beyond! Highly recommend. Thanks so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car Center always does a great job. We have used their services before and they have done a great job of working with us and getting our cars repaired in a very timely manner. I will gladly recommend them to friends who need repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car center did a great job with our repair!
Customer Service - 5.0/5.0 -
Everyone at car center is very nice and always get back with me to answer any questions that pop up.
My Experience - 5.0/5.0 -
I appreciate the professional, respectful, and kind service that I received.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I value the service expertise and the professional and kind relationship I have with the staff. Thank you.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, helpful in explaining any questions that came up. My vehicle looks brand new and they were even finished prior to the projected completion date. I had an error message appear shortly after receiving my vehicle back and they had me bring it right back in to check it out. I will continue to bring all of my vehicles here for repair.
Customer Service - 5.0/5.0 -
Cenyon answered all of my questions and was super helpful with my quote and quick with photos of the damage! Every time I called anyone I spoke to were great and super kind
Returned Clean
My Experience - 5.0/5.0 -
Excellent job with updates on the vehicle's status. Very fast and professional!
My Experience - 5.0/5.0 -
Very pleased with quality of repairs, being notified on a consistent basis of repair progress and professional & courteous service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You all have been fantastic! Efficient. Fast. Helpful. I couldn't ask for better people to deal with!!
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
It's beautiful, again!
Customer Service - 5.0/5.0 -
Couldn't have been better!!
Likely to Recommend - 5.0/5.0 -
Do nice work
Repair Quality - 5.0/5.0 -
Nice work
Customer Service - 5.0/5.0 -
Very good
Returned Clean
My Experience - 5.0/5.0 -
Above and beyond I am absolutely happy with all the service I received on my truck. It looks like it did the way I bought it 6 years ago. Clean and shined inside and out!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This is a shop I've had experience with, and I am very satisfied with them. I would recommend this shop over any other at this point.
Repair Quality - 5.0/5.0 -
Car Center came recommended to me by others. I appreciate it knowing that they were one of the shops that you work with. I find them thorough, professional, knowledgeable, and willing to communicate whatever you want to know about what's broken and how they'll fix it. I am very satisfied
Customer Service - 5.0/5.0 -
Prompt, alert, enthusiastic, friendly. If you ask a question that can't be answered they'll get you the person who can answer it.
Likely to Recommend - 5.0/5.0 -
Car Center provided a positive experience from beginning to end. I would highly recommend this shop!
Repair Quality - 5.0/5.0 -
Car Center in Big Rapids did a fabulous job repairing my vehicle after a run-in with a deer.
Customer Service - 5.0/5.0 -
Every person I came in contact with at Car Center was friendly and made sure I felt comfortable while in the office and about my car repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was done ahead of schedule and looked like a brand new vehicle! The team was very professional and you can tell they went the extra mile!