Car Center Big Rapids
In operation 59 years.
We have been serving Big Rapids and surrounding areas for 46 years. Our pursuit of excellence has grown stronger with time. We service all makes and models for any of your vehicle collision needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Definitely recommend to anyone that needs body work on thier vehicle.
Repair Quality - 5.0/5.0 -
Beautiful job,mirror finish on the paint,very happy about the work that was done.
Customer Service - 5.0/5.0 -
Everyone was so kind and knowledgeable about the business.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Troy and his crew were so helpful. Friendly and responsive to our wishes for quick repair!!! Excellent and I will be sharing my experience!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fixed quickly professionally and with pride!! Much better that I have experienced previously at other shops!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks great! And you detailed the interior bonus Thank You
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is the second time we’ve used Car Center for repairs, and we could not be happier. Not only does our vehicle look perfect, but it was ready several days earlier than expected. We hope we don’t meet you again “by accident” any time soon, but we will only use Car Center for repairs going forward.
Likely to Recommend - 5.0/5.0 -
We would recommend the Car Center to anyone at any time. Their service and quality truly are next level.
Repair Quality - 5.0/5.0 -
We are 100% happy with our service from Car Center. We have so much faith in them that I drove directly there after my accident and literally filed my claim from their waiting room! From communicating with our insurance company to ordering us a rental car to keeping us informed of our vehicle’s progress, the whole process is extremely professional and the staff couldn’t be nicer. We will never use anyone else!
Customer Service - 5.0/5.0 -
Exceptional staff. Everyone is clearly very competent at their various jobs.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely!!!!
Repair Quality - 5.0/5.0 -
I was kept informed during the whole process, and things got done faster than originally quoted would definitely recommend
Customer Service - 5.0/5.0 -
Customer service technician was always very courteous.Nice and took care of my daughter as she is away at school.Which, as a parent?I very much appreciate that.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a great job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was good.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice,,,work
Customer Service - 5.0/5.0 -
Nice,,,work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car Center went above and beyond with every aspect of their work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work on time great communication. Seamless communication with insurance and all parties involved
Customer Service - 5.0/5.0 -
Shared all details and proper care for the car post repair
My Experience - 5.0/5.0 -
Cenyon was empathetic, helpful, and kind. I appreciated the great customer service and consistent communication. Not to mention, my car looks great!
My Experience - 5.0/5.0 -
The competence and courtesy of the staff at the Car Center was appreciated. No one likes being without their transportation, but the inconvenience was much lighter because they were so nice and easy to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very helpful;and pleasant. And now Thelma is back on the road!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am so glad we choose car center of BR to fix my car after an accident. Everyone was so kind as easy to work with. Our questions were answered and I really appreciated getting the texts keeping us up to date. That part was huge! The repair shop staff literally made my car look like new! Please tell them that! Staff also worked with our insurance company making this seamless. Thank you all!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We love working with you guys.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They would be foolish to take it anywhere else
Repair Quality - 5.0/5.0 -
Very satisfied, repairs were done in a very timely manner and my truck looked brand new when I picked it up
Customer Service - 5.0/5.0 -
I was informed every step in the process.