Car Center Big Rapids
In operation 59 years.
We have been serving Big Rapids and surrounding areas for 46 years. Our pursuit of excellence has grown stronger with time. We service all makes and models for any of your vehicle collision needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys did an awesome job! From the customer service, to the painting, and detailing. I will highly recommend to everyone in the area.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The vehicle looks beautiful!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am satisfied with the notifications I got along the way. Looks great on the outside, awesome job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job! Would highly recommend for your repairs. 😊
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks like a brand new car
My Experience - 5.0/5.0 -
Excellent quality and faster than expected
My Experience - 5.0/5.0 -
The repair was completed very quickly and the waiting room was awesome! On tile of all that the staff was so nice and eager to make sure that I was please with the entire service!
Likely to Recommend - 5.0/5.0 -
I would live to recommend great service to anyone
Repair Quality - 5.0/5.0 -
The staff was courteous, friendly and kept me updated on the progress
Customer Service - 5.0/5.0 -
Very friendly and courteous!
Returned Clean
Likely to Recommend - 5.0/5.0 -
We have already told several people
Repair Quality - 5.0/5.0 -
Car was good as new
Customer Service - 5.0/5.0 -
Very kind and helpful. We especially appreciated Hilary going out of her way to talk with Enterprise to meet our family vehicle needs.
My Experience - 5.0/5.0 -
My truck came back looking like new. Even though it was difficult for them to find a part, they worked hard to find one & put it in immediately, so I could get my truck back sooner!! Thank you for working extra hard to ensure I would get my truck back quickly!!
Likely to Recommend - 5.0/5.0 -
Definitely!!!
Repair Quality - 5.0/5.0 -
Troy & his team went over & above my expectations!! They worked within my time line, but more importantly, my truck came back to me in like new condition!!!
Customer Service - 5.0/5.0 -
They kept me informed of the progress of the repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very nice job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done early. Looks great thanks.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job completed on time. Everything appeared to be in order at the time of pickup. More later if needed.
Likely to Recommend - 5.0/5.0 -
Final cost exceeded the initial estimate by over $1000
Repair Quality - 5.0/5.0 -
Vehicle looks good. No mechanical issues so far.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Troy and the two staff women were very helpful and gave me total satisfaction Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Troy was very good to work with , very easy to communicate with and he made sure that I was satisfied with the work
Customer Service - 5.0/5.0 -
Same as above
Returned Clean
My Experience - 5.0/5.0 -
Professional, excellent communications, friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and friendly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
If I would have noticed the window offset sooner before coming back home I would have said something or would have liked it if someone knew about the offset of the window to tell me. And tell me that my figures were broken
Repair Quality - 2.0/5.0 -
The initial repair to my vehicle was spectacular however, my two main gripes is that my back window is offset and I can see it when I'm driving and while cleaning the inside of my vehicle someone apparently damaged two of my figures which one cost roughly 60 bucks in today's economy, the other was a handmade wooden battleship.
Customer Service - 5.0/5.0 -
The reception it was very kind and courteous and made everything smooth and easy to understand.