Car Craft Auto Body - Oakville
In operation 63 years, 10 years at this location.
Car Craft Auto Body has been in business since 1963 in Bridgeton, Missouri. Car Craft evolved into a 4 shop MSO with locations in Chesterfield, Oakville, and Hazelwood. At Car Craft, training and education is a focus as proven by our 17 OEM “Original Equipment Manufacturers” certifications including EV, Base “Steel”, and Elite “aluminum” certified, and our I-Car Gold status. Our technicians are I-CAR and ASE certified, and our appraisers are ASE certified. We also have ASE certified mechanics on staff to address all your repair needs. Our staff strives for excellent customer satisfaction because we are dedicated to getting your repair done correctly and quickly. We offer a local lifetime warranty on all of our repairs. All insurance companies are accepted, and we are happy to help you set up a rental vehicle if needed! Please visit us today at www.carcraftstl.com !
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like new No problems si far.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic service and communication. Would absolutely recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
They did a great job! Brand new sparkling bumper. A pretty stinkin painless process! :-)
Customer Service - 4.5/5.0 -
The front desk person was exceptional. Polite, helpful, nice.
My Experience - 5.0/5.0 -
You were very communicative. I liked the text messages that told me where you were in the process. The warranty at the end was also fantastic. Thanks for all you did to make it as painless as possible. Sarah at the front desk was wonderful.
My Experience - 5.0/5.0 -
The communication was great. The interaction with the staff was great. And my truck is fixed! Looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a great job matching the paint on the rear passenger door replacement.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent work.polite people working for them.
Repair Quality - 5.0/5.0 -
Car came back looking brand new.they detailed it inside and out.wasn't detailed when they got it.
Customer Service - 3.5/5.0 -
Called kept me informed about the parts and service being done on the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The van looks beautiful. You can not tell there had been any damage
My Experience - 5.0/5.0 -
Car Craft did a great job on fixing my car! The repairs were done earlier than quoted! Great communication throughout the time that my vehicle was being repaired, keeping me updated! Highly recommend
My Experience - 5.0/5.0 -
The body repair looked great, all the body lines line up well. Paint was spot on. I’m a bit bewildered that the windshield was not replaced. I spoke with Jennifer at Traveler’s today and she indicated it was included in your parts list. When I got it home Saturday I contacted Safelite and they are able to do the replacement Tuesday (tomorrow) at my home. So expect a change back from Travlers for work not done. It was just a hassle having to contact an outside vender to finish the job. I don’t know if you ran out of time or what. But your brochure says you do glass and windshield replacement. There must have been a reason it wasn’t done. Besides that it was a nice job. If I were to be in another accident (hopefully never again I’d use you again or bite the bulllet and go to the dealer, at least they have OEM parts readily available the first time.) thanks to Jenny, Sara and Mike for your service. not that you don’t have access to OEM parts I’m sure Travelers was trying to cut costs and authorized after market parts.
Likely to Recommend - 5.0/5.0 -
Great experience!
Repair Quality - 5.0/5.0 -
Great work and great communication the entire way!
Customer Service - 5.0/5.0 -
Great communication the entire process!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From drop off to pick up, communication was great. I always knew the status of my vehicle and wasn’t worried about anything. After picking up the car and looking it over, it looks brand new again. The damage from the accident is completely gone, plus damage that I requested they look at that had happened the second week we had the vehicle. Excellent work!
Likely to Recommend - 0.5/5.0 -
The opposite is true. Worst experience i have ever had with a company.
Repair Quality - 0.5/5.0 -
Had my car for weeks just to decide not to fix my car. Told me it wasn't drivable, id have to have it towed to another shop. All because parts not being able to be reattach to the car that was broken. Yet when I got my car towed we noticed the parts we're back on the car. Once we took a better look the parts was never even taken off. So recap had my car for weeks, I always had to call to get up dates witch I was lied to. Lied about taking the car apart. Just to refuse to do the work.
Customer Service - 0.5/5.0 -
I never got a phone call about my car during this hole prosses. I had to call. Then told that "they" weren't done because of there being alot of damage. The second time I called I was told that you guys we're looking up parts. Then refused to do the work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
completed ahead of time and completely detailed
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly staff and repairs were done quickly