Car Craft Auto Body - Oakville

4.6 (2,466reviews)
94%
3900 Lemay Ferry Road,  St. Louis,  MO  63125

In operation 63 years, 10 years at this location.

Car Craft Auto Body has been in business since 1963 in Bridgeton, Missouri. Car Craft evolved into a 4 shop MSO with locations in Chesterfield, Oakville, and Hazelwood. At Car Craft, training and education is a focus as proven by our 17 OEM “Original Equipment Manufacturers” certifications including EV, Base “Steel”, and Elite “aluminum” certified, and our I-Car Gold status. Our technicians are I-CAR and ASE certified, and our appraisers are ASE certified. We also have ASE certified mechanics on staff to address all your repair needs. Our staff strives for excellent customer satisfaction because we are dedicated to getting your repair done correctly and quickly. We offer a local lifetime warranty on all of our repairs. All insurance companies are accepted, and we are happy to help you set up a rental vehicle if needed! Please visit us today at www.carcraftstl.com !

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Mercedes-Benz Elite
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S

Reviews (2,466)

My Experience

Very nice staff and did a great job!

My Experience

The car appears to be fixed properly however it took much too long. During the process I got about five or six different dates about when the vehicle will be ready every day it changed and that was very frustrating.

Likely to Recommend

Repair Quality

The repair work was performed very well. However, the time that it took to complete the work was very disappointing.

Customer Service

The completion date kept changing. I got about four or five different dates for expected completion.

Returned Clean

My Experience

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Repair Quality

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Repair Quality

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My Experience

11/10. I’m always happy with the work you guys do! I always recommend people to your shop!

My Experience

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Repair Quality

Customer Service

Returned Clean

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Car Craft is exceptional

Repair Quality

Car Craft is the place to go for your repairs

Customer Service

Good customer service

Returned Clean

My Experience

My Experience

Went above and beyond !! I got my car back looking brand new from the inside and out great job very pleased

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Repair Quality

Customer Service

Returned Clean

My Experience

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My Experience

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Repair Quality

Car looks like new No problems si far.

Customer Service

My Experience

Fantastic service and communication. Would absolutely recommend

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They did a great job! Brand new sparkling bumper. A pretty stinkin painless process! :-)

Customer Service

The front desk person was exceptional. Polite, helpful, nice.

My Experience

You were very communicative. I liked the text messages that told me where you were in the process. The warranty at the end was also fantastic. Thanks for all you did to make it as painless as possible. Sarah at the front desk was wonderful.

My Experience

The communication was great. The interaction with the staff was great. And my truck is fixed! Looks great.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

You did a great job matching the paint on the rear passenger door replacement.

Customer Service

Returned Clean

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Excellent work.polite people working for them.

Repair Quality

Car came back looking brand new.they detailed it inside and out.wasn't detailed when they got it.

Customer Service

Called kept me informed about the parts and service being done on the car.

Likely to Recommend

Repair Quality

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My Experience

The van looks beautiful. You can not tell there had been any damage