Car Craft Auto Body - Oakville

4.6 (2,465reviews)
93%
3900 Lemay Ferry Road,  St. Louis,  MO  63125

In operation 63 years, 10 years at this location.

Car Craft Auto Body has been in business since 1963 in Bridgeton, Missouri. Car Craft evolved into a 4 shop MSO with locations in Chesterfield, Oakville, and Hazelwood. At Car Craft, training and education is a focus as proven by our 17 OEM “Original Equipment Manufacturers” certifications including EV, Base “Steel”, and Elite “aluminum” certified, and our I-Car Gold status. Our technicians are I-CAR and ASE certified, and our appraisers are ASE certified. We also have ASE certified mechanics on staff to address all your repair needs. Our staff strives for excellent customer satisfaction because we are dedicated to getting your repair done correctly and quickly. We offer a local lifetime warranty on all of our repairs. All insurance companies are accepted, and we are happy to help you set up a rental vehicle if needed! Please visit us today at www.carcraftstl.com !

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Mercedes-Benz Elite
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S

Reviews (2,465)

My Experience

Everyone there was so nice and know what they were doing. They sent notifications text to let me know how my car is doing and when I picked it up they were very patient with my vehicle. I highly recommend this to get anything repaired.

My Experience

My vehicle has not been returned to me yet. I stopped receiving updates on Aug 23 and when I call, it is an inconvenience to the person who answers.

My Experience

Your status text messaging system is really helpful. Extra points for calling a Jeep dealership for warranty information on a peripheral problem with my vehicle. Your service was excellent. However my steering wheel was slightly damaged during repairs.

Likely to Recommend

Long repair time from what I've been used to in the past

Repair Quality

Customer Service

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Repair Quality

Customer Service

Only complaint - I dropped off my van on Sunday with all pertinent inormation. No one contacted me. I finally called on Tuesday to make sure things were proceeding. Was told I would receive txt msg with completion date - never received. When I call everyone was friendly and answered all questions. I just had to make initiate all contact.

Returned Clean

My Experience

My Experience

You have a very good team I am completely satisfied with all of your work done on my vehicle thank you very much

My Experience

Jeep is not fixed. Squealing sound in front left & a knock in the right front

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Linsey (sp?) at the front desk and Brendan Horton were very friendly and professional. Linsey even set up my rental car for me. I was very happy with the work that was completed on my Chevy Cruze. I will return if I ever need any body work in the future. I would highly recommend your business. Have a great day! Joe Mora

Likely to Recommend

Repair Quality

Customer Service

Linsey and Brendan were very friendly and professional.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was kept up to date throughout the entire process. I was never left to wonder what the status was. Texting info is a great business method for keeping the customer in the loop.

My Experience

My Experience

Great staff. Very friendly and car was done in two days as promised. New location is one of the best body shops in the area and has state of the art equipment.

My Experience

My Experience

Very nice and professional team!

My Experience

My Experience

My Experience

Outstanding service!!!!