Carbone Collision Center

4.7 (1,812reviews)
92%
5718 Horatio Street,  Utica,  NY  13502

In operation 47 years, 8 years at this location.

Full Service Collision Repairs

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car
Nissan
Subaru

Reviews (1,812)

Likely to Recommend

Repair Quality

Customer Service

The ladies at the front desk were very friendly, accommodating and pleasure to deal with

Likely to Recommend

I already have recommended it to friends.Family and people I don't even know

Repair Quality

Carbone Collision is hands down the BEST place to take your vehicle

Customer Service

The people and customer service at carbon collision are absolutely awesome. We wouldn't want to deal with anyone else

Likely to Recommend

Repair Quality

Carbone always does excellent work!

Customer Service

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Easy to do business with a helpful staff. Work was good too

Repair Quality

Everyone was very friendly and helpful. I was kept up to date on the progress of my vehicle and the work came out great.

Customer Service

They were very helpful

Likely to Recommend

Second vehicle I’ve had repaired there in a couple years

Repair Quality

Car looks new again.

Customer Service

Pleasant desk person and explained every step

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Very nice job!

Customer Service

Very satisfied

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great job. There were some issues not to their fault but they quickly made them right.

Customer Service

Perfect!!

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Returned Clean

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Unfortunately there are no good shops in the area and carbone does an okay job

Repair Quality

The truck came back okay. The hood is still not aligned properly

Customer Service

Everyone was friendly and easy to work work but I was never given any updates at all

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Returned Clean

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very polite and we were given a lot of updates on the repair.

Customer Service

Likely to Recommend

Repair Quality

Extremely fast repair time, super nice employees, constant communication regarding updates, and took care of getting me home when dropping off and taking care of the rental return. Many thanks

Customer Service