Carbone Collision Center

4.7 (1,821reviews)
92%
5718 Horatio Street,  Utica,  NY  13502

In operation 47 years, 8 years at this location.

Full Service Collision Repairs

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car
Nissan
Subaru

Reviews (1,821)

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Already have told people about the service

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Staff was super friendly and made the experience phenomenally less scary

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Returned Clean

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The repair looks great

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Very helpful

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Already have.

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Prompt, no BS service. Pleasant people to deal with and quick. no complaints here.

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they are the best at making the customer happy!

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Wonderful work and communication. I’d highly recommend them.

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Returned Clean

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I would. I'm lucky to have better insurance. Has a lot to do with the experience. I would have not had a positive experience if I had to pay for an extra week on a rental car for the ordering of wrong parts and paint bubbles. I was able to work with the rental company and they saved me a charge.

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Repair looks great. Excellent.

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Came in contact with (3) associates. Great people behind the counter and in the lot.

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Carbone collision was great to work with. Patrick was very professional and kept me informed about my vehicle every step of the way. My car looked great once they were done. Wouldn’t hesitate to use them again in the future!

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According to customer service updates, my vehicle repair was going to be done earlier than it was. I didn't mind that it took another week, but had to change my plan then.

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My Experience

My Experience

Excellent work. The staff was professional and courtesy. From check in, to timely updates everything went smoothly. The car looks like brand new. Could not have asked for a better experience. Thank you to everyone!

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Great job to everyone involved!

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The tech did a great job

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Seamless process from drop off to pick up

Returned Clean

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