Carbone Collision Center

4.7 (1,820reviews)
92%
5718 Horatio Street,  Utica,  NY  13502

In operation 47 years, 8 years at this location.

Full Service Collision Repairs

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car
Nissan
Subaru

Reviews (1,820)

Likely to Recommend

Most definitely

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I already have recommended them.

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Excellent customer service, I would highly recommend them to anyone.

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Great service

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Quick repairs. Customer service was friendly and professional. They kept me well informed as to the status of my car.

Customer Service

As before, professional and friendly. Kept me well informed.

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Even though i wasn’t able to leave my car until following Monday they ordered the parts they could. It was finished in half the time as quoted and they called me several times to update me. All staff was friendly and outgoing.

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My Experience

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Returned Clean

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Service was great! My only comment is that an employee was not wearing a mask during my visit and another did not have the mask fully covering their mouth and nose.

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Think all is well I’m satisfied

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My Experience

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Returned Clean

Likely to Recommend

For sure! I will be sure to tell friends and family!

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I have been wanting to call to thank them! The car was ready way before the time they estimated! They did a great job! I’m so happy.

Customer Service

We didn’t want to go in because of covid and they made sure to accommodate us. Amazing!

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