Carbone Collision Center

4.7 (1,819reviews)
92%
5718 Horatio Street,  Utica,  NY  13502

In operation 47 years, 8 years at this location.

Full Service Collision Repairs

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car
Nissan
Subaru

Reviews (1,819)

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My Experience

They did a great job of keeping me informed with the process of repairing my car. I appreciate how they made this process so easy. Thank you!

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Absolutely!

Repair Quality

The car looks great!

Customer Service

They kept me informed through texts and phone calls..always polite and helpful.

Returned Clean

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Overall car job was done well. No one at the shop was wearing a mask except for the main receptionist. They were even helping another customer less than 6 ft apart and still no mask. They saw me look at them and then proceeded to cover their face with their shirt. Honestly quite awful especially with a pandemic still going.

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They did a great job on my vehicle repair! Very satisfied!

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The service was actually great I was impressed how quickly they handled business with me . I came back and picked my car up and I didn’t even recognize how great they painted and repaired my car ! Very impressed ! Great job. I recommend this place for everyone

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My Experience

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Repair was done right. Communication was fantastic. I would definitely recommend carbone collision to anyone.

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They forgot to reattach my gas nozzle attachment to the box of my truck and a I pumped about 5 gallons of gas on the ground.

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Excellent service

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Professional, competent and friendly

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Professional - Did the repair work earlier then projected. Excellent work.

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Friendly - explained the whole process

Likely to Recommend

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Repair work was excellent. Looks like it was before the accident. They also did the work quickly. And to top it off they even detailed the interior

Customer Service

Very friendly