Carbone Collision Center

4.7 (1,816reviews)
92%
5718 Horatio Street,  Utica,  NY  13502

In operation 47 years, 8 years at this location.

Full Service Collision Repairs

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car
Nissan
Subaru

Reviews (1,816)

Likely to Recommend

Repair Quality

My vehicle has over spray on both passenger doors. I have spoken to Carbone Collision and they are setting me up to have it repaired. Other than that I am satisfied

Customer Service

My vehicle has over spray on both passenger doors. I have spoken to Carbone Collision and they are setting me up to have it repaired. Other than that I am satisfied

Likely to Recommend

Repair Quality

Good work returned in short amount time

Customer Service

Polite an professional staff

Likely to Recommend

Repair Quality

Doesn’t even look like my bumper was done. Still hangs and there is indents in it, not happy at all

Customer Service

Likely to Recommend

All in all a good experience

Repair Quality

Car was quite dusty inside has to wipe everything off

Customer Service

Informed us every step

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am totally amazed at the degree of perfection your body shop ensured with BMW. Service people were. Courteous and very professional. I would strongly recommend my friends use carbine collision for any work needed on thier vehicles. Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

Work done quickly. Car rides better and looks good. Thank you!

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Repair Quality

Customer Service

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Customer Service

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Repair Quality

Customer Service

Did excellent work

My Experience

Great job on paint match. Also great job on panel alignment. Very friendly and timely service. Rental car service was exceptional. Thanks again.

Likely to Recommend

Fast and efficient.

Repair Quality

Almost factory original.

Customer Service

Completed quickly and smartly. Excellent job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The work was done in a timely manner. The staff was friendly and helpful. I was updated on the repair status on a regular basis.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Great service

My Experience

Very pleased with the worked performed.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Completely satisfied with the work performed.

Customer Service

Very Pleased with the work performed.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Carbone Collision made getting my vehicle repaired very easy. I really appreciated the updates I received. And my vehicle looks great.

Likely to Recommend

Repair Quality

Looks as good as new!

Customer Service

I really appreciated the updates and having the rental arranged for me.

Likely to Recommend

Repair Quality

One door does not align with body.

Customer Service

My Experience

I am very impressed with the service and quality of work. Work was completed quickly and it was s very smooth experience. I I appreciate that my car was returned in immaculate condition inside and out. Thank you!

Likely to Recommend

Repair Quality

Excellent service

Customer Service