Carbone Collision Center

4.7 (1,814reviews)
92%
5718 Horatio Street,  Utica,  NY  13502

In operation 47 years, 8 years at this location.

Full Service Collision Repairs

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car
Nissan
Subaru

Reviews (1,814)

Likely to Recommend

Some of my items were covered in dust that were in my car. If they could cover some part of the insides that would be great. I did not anticipate getting in an accident or else I would of clears the car. A cherry on top would've been if the tank was full with a car wash after not having it for 20 days.

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My Experience

Your team is excellent I had a very nice experience thank you so much

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My Experience

Kept me well informed. People actually answered the phone and called back in a timely manner. The vehicle looks great! Thank you.

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My Experience

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I haven’t used the air conditioner because it hasn’t been hot enough.

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My Experience

I loved the updates letting me know the standings of the repairs. Took the guessing & worrying away. I was very pleasantly surprised on the cleaning of my inside & out. Thank you very much

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Repair Quality

You can’t even tell where the repairs were done

Customer Service

I was very pleased with the service received from Carbone Collision. They kept me apprised of each step, no guessing of what was happening or when it would be done.

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They had a hard time listening to me and with communication

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My Experience

The job was done with high quality in a timely manner. One of the main things besides fixing it right the first time, which you did, is your communication with me. Keeping me informed by both email and your people giving me a phone call. This is very important and I thank you for that . Job Well Done!

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I would recomend this shop to anyone.

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Quality repair done in a timely manner with good comunication.

Customer Service

Customer service kept me informed at every stage of repair.

My Experience

Excellent

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Kadir was awesome professional and helpful

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Service was good!