Carman Collision Center

4.6 (5,702reviews)
93%
193 S Dupont Hwy,  New Castle,  DE  19720
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Shop AssistantSparkles

In operation 50 years.

Carman Auto Group has been involved in our community for decades. We are an I-CAR Gold Glass Collision Repair Facility. Our refinish technicians utilize the most current BASF products to ensure quality color match and finish. We appreciate the trust of our clients and our insurance partners. Thank you from the Carman Collision Team.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 4:30 pm
Tue 8:30 am - 4:30 pm
Wed 8:30 am - 4:30 pm
Thu 8:30 am - 4:30 pm
Fri 8:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (5,702)

My Experience

The car looks great and done right on time.

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Repair Quality

Customer Service

Returned Clean

My Experience

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I felt that the staff could have kept in better contact with me, the work was delayed twice, the first time we heard from them the second we did not.

Returned Clean

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Repair Quality

Customer Service

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I would to anyone

Repair Quality

They did a wonderful job! And I loved how they contacted you on a daily basis about how your car is doing if it's by phone or text

Customer Service

They were awesome

Returned Clean

My Experience

They could be a little more on top of letting you know your car will take an extra day (my car was so bad though, I really wasn't surprised it took longer). But my car looks brand new, inside and out! I couldn't be happier, thank you!

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Returned Clean

My Experience

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they were awesome!

Repair Quality

Customer Service

very friendly and professional.

Returned Clean

My Experience

my car wasn't clean as promised

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Returned Clean

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Repair Quality

I would have to call and inquire on the status of my claim/headlight order for repair. As a customer, you would expect to receive follow up calls and next steps.

Customer Service

Returned Clean

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Repair Quality

The work was well done and the lights work again, but there seems to be a gap in between the headlight assembly and the front bumper.

Customer Service

Everyone was very professional and polite.

Returned Clean

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Carman Collision Center does an excellent job on repairs.

Repair Quality

Steve Dicocce (?spelling) was very pleasant when quoting the price for the repair. The job completed was great!

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Returned Clean

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Customer Service

I didn't deal with them directly but the one gentleman that shined the car up was polite.

Returned Clean

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My Experience

Guy and Dylan both made sure my car was completed on time. they went the extra mile and were very attentive.

My Experience

Employees extremely helpful and kind! Very knowledgeable & patient. Had the appearance that their work place was a happy place to work.

Likely to Recommend

Repair Quality

There are 2 areas that didn't get buffed, and the headlights still shoot too high, I can't see the road. Also when I turned a corner my lights flashed completely along with the entire dashboard. I'm bringing it back Monday. off

Customer Service

Returned Clean