Carman Collision Center

4.6 (5,702reviews)
93%
193 S Dupont Hwy,  New Castle,  DE  19720
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Shop AssistantSparkles

In operation 50 years.

Carman Auto Group has been involved in our community for decades. We are an I-CAR Gold Glass Collision Repair Facility. Our refinish technicians utilize the most current BASF products to ensure quality color match and finish. We appreciate the trust of our clients and our insurance partners. Thank you from the Carman Collision Team.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 4:30 pm
Tue 8:30 am - 4:30 pm
Wed 8:30 am - 4:30 pm
Thu 8:30 am - 4:30 pm
Fri 8:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (5,702)

My Experience

You keep sending text to the wrong person and I am very tired of it. Please do not send text or call my number again or I will report you to the Better Business Bureau.

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My Experience

I love that I was always inform and keep up to date daily.

My Experience

Carman people so kindness to their costumers. Supper quality. We are very happy with your service and job!

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My Experience

I felt that to replace a non painted bumper and bend an exhaust should have been no more than 1 day. I had the bumper off and back on in 50 min and I'm not a professional auto mechanic.

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My Experience

The passenger headlight had to be replaced. I asked for them to replace the other one so they would look the same and also (for safety reasons) shine the same at night. This unfortunately wasn't done. I am happy with the rest of the work completed.

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My Experience

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I'd give you an 11 if you let me! I was very please with the work AND the detail.

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Over the past 12 years I have bought numerous new vehicles from Carmen ford. Thier commitment to customer service and customer satisfaction has always remained thier TOP priority. Thier collision center along with thier service department has always serviced my vehicles with top quality work. At Carmen you are treated like familly and tgeyvbend over backwards to satisy thier customers. The collision shop Manager named Guy made sure the work I need done to my 2012 F150 was done with attention to every detail. The crew that works for him does an excellent job! I will always deal with Carman Ford from Sale to Service of my vehicle. Service is an important factor after every vehicle purchase. That is why customers like myself keep doing business with the Carman Team. Congrats again Carman for being thier for me and giving me the special attention that makes it worth coming back again and again.

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My Experience

I was extremely dissatisfied with the services I received from Carman. The repair took longer than I was initially told and I was not updated about the status of the repairs in a timely fashion. During the repair process my windshield was cracked and needs to be completely replaced. I will not be using Carman's services for any future repairs and I would not recommend their services to anyone else.

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All damage caused by the accident wasn't repaired

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The ladies were always pleasant to talk to

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My Experience

Job well done

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