Carman Collision Center

4.6 (5,701reviews)
93%
193 S Dupont Hwy,  New Castle,  DE  19720
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Shop AssistantSparkles

In operation 50 years.

Carman Auto Group has been involved in our community for decades. We are an I-CAR Gold Glass Collision Repair Facility. Our refinish technicians utilize the most current BASF products to ensure quality color match and finish. We appreciate the trust of our clients and our insurance partners. Thank you from the Carman Collision Team.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 4:30 pm
Tue 8:30 am - 4:30 pm
Wed 8:30 am - 4:30 pm
Thu 8:30 am - 4:30 pm
Fri 8:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (5,701)

Likely to Recommend

Repair Quality

I am very pleased with the repairs to my Ford Fuskon.

Customer Service

My Experience

I am a repeat customer at the repair shop.I am satisfied with the repairs but the communication between your shop and the customer via email needs some improvement.On several ocassions I responded to your service email updates but got no answer.

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My Experience

Great work.

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My Experience

Great job and finished early!! Thank you!

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The customer service was fine. But I was missing a cord that plugs into my iPhone

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My Experience

Krista was very helpful & courtesy. Thank you

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My Experience

Thank you for looking into everything that I asked you to and taking care of the glass alignment and noisy sunroof clicking noise. Plus the sensors in the new bumper are straighter than when new. The vehicle looks great! Thank you very much.

My Experience

When I received text and voice mails I was told my car would be complete by 3/14 I never received a call so I stopped over there they then said it would be done on 3/17 and the lady I spoke to said she would call on Monday morning to let me know where the progress was, However I never heard from her.The insurance wouldn't cover the correct size hood they had to reorder and this delayed the process further however there were far to many people dealing with my vehicle.I received a call on 3/19 saying vehicle would be ready at 5ish then 2 hours later it would now run into the next day. I had to call this afternoon to find out the status of my vehicle. When it was finally complete they acted in a way that they were surprised that I was upset. When I dropped my vehicle off on a quarter tank of gas my husband picked it up and it was empty. I will never recommend your service to anyone. I should have taken my car to the Toyota dealer as I wanted in the first place. And to top it off I never received an I'm sorry. I am a very upset and unhappy and I'm pretty sure I won't here back from you.

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Likely to Recommend

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