Carman Collision Center

4.6 (5,700reviews)
93%
193 S Dupont Hwy,  New Castle,  DE  19720
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Shop AssistantSparkles

In operation 50 years.

Carman Auto Group has been involved in our community for decades. We are an I-CAR Gold Glass Collision Repair Facility. Our refinish technicians utilize the most current BASF products to ensure quality color match and finish. We appreciate the trust of our clients and our insurance partners. Thank you from the Carman Collision Team.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 4:30 pm
Tue 8:30 am - 4:30 pm
Wed 8:30 am - 4:30 pm
Thu 8:30 am - 4:30 pm
Fri 8:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (5,700)

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cant say because i dont have my car back

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My Experience

Very professional.courteous.and customer friendly I would never go any place else

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I would tell my friends and family the repair quality is fantastic but expect to do the follow up on finding out what's going on with your car

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On two different occasions I was told I would receive an update later on in the day and I received no call. Then on the estimated day my car was due to be done I was told by 2 individuals that my car was going to be done that day by 5pm. I returned my rental at noon that day to find out the next day my car was still in paint. Then I had to go back and pick up another rental

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Dillon, Harry and the entire staff without question exceeded my expectations. I wish you all continued success. In this day and age with the economy as it is we all want the best for our money, your service does in fact exceed standards. Thank you all!

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The work that was done replacing the grill and bumber looks good. My issue is that after I had it towed back to my house to do the brake job you wanted to charge $600 plus to fix , I found that someone left a ball pin hammer in my engine compartment. Also I just ordered the needed brake lines from your parts department for only $53 and the job of replacing them would take no more than an hour. So needless to say I will not ever be using your services again. Plus you quoted me $100 for a diagnostic then charged me $119.

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They were excellent much much better than the service dept at Carmen Lincoln across the street

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Excellent. Much much better than Carmen Lincoln across street. Very satisfied

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