Carman Collision Center

4.6 (5,700reviews)
93%
193 S Dupont Hwy,  New Castle,  DE  19720
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Shop AssistantSparkles

In operation 50 years.

Carman Auto Group has been involved in our community for decades. We are an I-CAR Gold Glass Collision Repair Facility. Our refinish technicians utilize the most current BASF products to ensure quality color match and finish. We appreciate the trust of our clients and our insurance partners. Thank you from the Carman Collision Team.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 4:30 pm
Tue 8:30 am - 4:30 pm
Wed 8:30 am - 4:30 pm
Thu 8:30 am - 4:30 pm
Fri 8:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (5,700)

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Dominique was the Best. Her accommodating and communication skills made it a very pleasant process. The mechanics did an excellent job. Thanks to all.

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Outstanding repair work and superb customer service!

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Dominque was very helpful!

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Not sure!

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Concern the car was impacted strongly and the electical componenet was questionable as the electrical dashboard lighted up as a Christmas Tree

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Did not provide the customer informed of the status of the car and called on a Friday at 5:15 pm to pick up car on Saturday without consideration of the customers' wor schedule.

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They did a professional job . Thank’s All.

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Will be actively telling people to avoid this place at all costs.

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Terrible service. Multiple times was told the car would "be ready tomorrow" only to be given another excuse the next day as to why it wasn't ready. Not once did I ever receive a call from them, even when I would call and they would promise to call me back within 30 minutes I would need to call back myself 3+ hours later to get a response. They literally have not once called me, every single time I have had to call them, often multiple times.

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Great work and customer service.

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McKenna and Elizabeth along with the repair person they all were outstanding. They made me and my husband feel welcome and they showed genuine concern. I really appreciated how they treated us and our vehicle. They’re the best. I’m glad GEICO referred them.

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Everyone was pleasant and friendly