Carolinas Collision Centers at Capital Ford Charlo
In operation 14 years, 6 years at this location.
Carolinas Collision Centers at Capital Ford of Charlotte specializes in Ford repairs but has the capability to repair all makes and models. The collision center is one of the only repair facilities in the Charlotte market that has been certified by FORD to repair all of the aluminum vehicles FORD builds including the all new F150 and the all new FORD superduty trucks.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I appreciate you working hard to deliver vehicle on date scheduled even 1 day earlier. Also appreciate ability to leave my rental car at your location for the rental co.to pick up. Vehicle appearance was really amazing.detail job on tires and vehicle. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The vehicle paint job after work done amazing. Detailed the vehicle also. Retur vehicle earlier than scheduled date. Impressed
Customer Service - 5.0/5.0 -
Customer service. Professional.
Returned Clean
My Experience - 3.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0 -
They were most helpful in arranging pick of our rental car. They seemed annoyed when I would call for updates and ask for expected timelines
Likely to Recommend - 5.0/5.0 -
Excellent service, friendly staff, and great communication. Would recommend!
Repair Quality - 5.0/5.0 -
My car looks amazing, extremely happy with the quality of work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
Ashley was very friendly and knowledgeable. The issue with the fender paint shop was accepted and corrected right away without any discussions. In the end I'm satisfied with the overall repair and would choose this shop again.
My Experience - 5.0/5.0 -
Everyone was extremely friendly, answered all of my questions with clarity, and the shop was quick in repairing vehicle. Also, the whole process with having to get a loaner through Enterprise was also easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Team was very good, repair looks amazing. Communication from Kim keeping me updated was amazing. Would recommend to others!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job, repair looks brand new. They even cleaned the inside and outside. Communication was great from the team.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely did an amazing job!! So excited to have my car back
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Job took too long
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well done on the job car looks brand new again
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Everything seems great
Customer Service - 5.0/5.0 -
Kim was terrific
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great Job I like the way you all fix my truck thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job
Customer Service - 5.0/5.0 -
Great Job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff. The lady who drove me to enterprise for my vehicle was incredibly sweet too. Please give her a shoutout for being so warm and easy to talk to!