Carolinas Collision Centers at North Point CJD

4.8 (420reviews)
96%
7600 Phoenix Dr.,  Winston-Salem,  NC  27106
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Shop AssistantSparkles

In operation 31 years.

North Point Collision repairs all makes and models post accident. Well established with a crew that has over 100 years of combined experience. Our goal is to provide you with the best quality repairs and parts from the manufacturer. Located in WInston-Salem, NC

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Mercedes-Benz

Reviews (420)

Likely to Recommend

My wife would like to bring her car to have it looked at.

Repair Quality

Customer Service

Likely to Recommend

I was thoroughly dissatisfied from the beginning because I was not told that I could get more than one estimate.

Repair Quality

I should have been able to get more than one estimate. I was without a vehicle for too long, in my opinion. Because after one month of my car just sitting at the shop not repaired, I was told that the shop could not get the pairs needed for repair. I was the person who told the mechanic that the front seat belts were jammed. How about that for inspection?

Customer Service

I had to call about the progress of the car repair every time that I wanted to know the progress. Sometimes my calls were not returned. I had to use public transportation.

My Experience

Thanks so much great job

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Repair Quality

Battery died the day after I picked up car. Had to get new one.

Customer Service

Originally supposed to take 3 days, then not called to let me know an issue came up. I called them. Was supposed to receive a call from my rep before closing, but didn’t get that call. I had to come by only to find out they could get a dash alert to go off and left without my car.

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Customer Service

Likely to Recommend

I have a brand specific car that is serviced by this shop... it is located at the dealership. If another make of car, then no way... go somewhere else, but for Chysler/Jeep/... probably would recommend

Repair Quality

It'll do. Post repair inspection shows flaws in tailgate alignment, gap bigger on one side than the other and a raised blemished remained on the bumper. I was tired of repair delays, so I accepted it just to be done.

Customer Service

very helpful and very timely communication

Likely to Recommend

Repair Quality

Customer Service

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They took way too much time, and did a very poor job of repairing my vehicle.

Repair Quality

It looks decent, but the door now makes noise.

Customer Service

They dropped the ball, but sort-of made up for it by reducing my deductable.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

They were amazing and so helpful!

My Experience

Likely to Recommend

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Customer Service

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Repair Quality

They cleaned and waxed the entire car.

Customer Service

Nothing to complain about.

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Returned Clean

Likely to Recommend

Repair Quality

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Returned Clean

My Experience

North Point people are highly professional.I had a very good experience with them couple of times .I highly recommend North Point for the car repair.

Likely to Recommend

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Customer Service

Likely to Recommend

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Customer Service

Returned Clean