Parks GMC Kernersville

4.8 (1,295reviews)
96%
900 NC Highway 66 South,  Kernersville,  NC  27284
Bot
Shop AssistantSparkles

In operation 45 years.

As an I-CAR Gold Class Certified Collision & Repair Center, we've met the highest standards for quality, courtesy, and professionalism. We undergo strict qualifications to ensure quality repairs, warrantied work, and maintaining high Customer Satisfaction ratings. We must also continuously maintain 100% of all requirements annually to continue to be I-CAR Gold Class Collision Center. The shop has been repairing automobiles for over 50 years, and we'll return your vehicle in timely manner and in its pre-accident condition without compromising our commitment to safety, quality and service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,295)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many highlighting exceptional repairs that left vehicles looking brand new. Feedback frequently commended the team for going above and beyond, including unexpected extras like washing and vacuuming vehicles. Communication was widely celebrated, with customers appreciating proactive updates throughout the repair process. Timeliness was a strong positive, with numerous customers noting their vehicles were completed earlier than expected, saving them money on rentals. A few customers noted areas for improvement, including occasional delays due to parts availability, difficulty reaching the service department at busy times, and one instance of an incomplete repair. These observations come directly from customer comments and reflect isolated experiences within an overwhelmingly positive overall sentiment.
Select to learn more
"Communication was exceptional!"
"However, I was informed of the delay and kept up to date with the progress during the entire time."
"The team kept me up to date on the status of my car and were up front when there were delays."
"Communication was excellent. The staff was professional and friendly. I am very satisfied with the bodywork and repairs."

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jody was great getting me in and the job scheduled/completed. The repairs looked great when I picked it up today. Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very knowledgeable and friendly good to work with. Thanks Roy

My Experience

I was very pleased. Jim was very cordial and pleasant, and a very professional repair was done on my vehicle. Thank you, Carolina Collision @ Parks.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job. I can’t believe they got it done in record time and I’m driving around again. It looks fantastic thank you thank you🥰

Likely to Recommend

Repair Quality

Great job. Friendly staff and great work in an unbelievable short time. I was embarrassed running around with my car with Sebastian rear end and now I feel proud of my car again. 🥰 thank you thank you. I would definitely recommend your service to anyone I know needing a body shop

Customer Service

Great job. Friendly staff and great work in an unbelievable short time. I was embarrassed running around with my car with Sebastian rear end and now I feel proud of my car again. 🥰 thank you thank you. I would definitely recommend your service to anyone I know needing a body shop

Likely to Recommend

Repair Quality

Everything appears to be good and well fitted, and matched color

Customer Service

Communication was exceptional!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service