Carolinas Collision Centers - Chapel Hill

4.7 (2,815reviews)
95%
1705 Legion Rd,  Chapel Hill,  NC  27517
Bot
Shop AssistantSparkles

In operation 9 years.

We work on all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Kia

Reviews (2,815)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Two thumbs up ! Congratulations !

Likely to Recommend

Repair Quality

Customer Service

Friendly people abd great job done

My Experience

Great quality work. Good communication. Friendly staff.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Always the best work!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My bumper was s coming off on the right side someone needs to call me

Likely to Recommend

Repair Quality

Excellent service and communication.

Customer Service

Excellent.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Julien & the team did amazing work on my car. The communications and follow up were timely and accurate. Couldn’t be more pleased with the overall experience. When I picked up my car, there was an issue with sensors/cruise control. I brought the car back and they are working to correct the problem and make it right. Fantastic service and support!

My Experience

From the time I picked Carolina Collision, I received excellent assistance for rental car, for my appt, at my appt, and to picking up my vehicle. Great job!;!

Likely to Recommend

i was aprehensive when i dropped of my truck, so many wrecked cars in the parking lot.

Repair Quality

my repair was quickly done, car wasnt locked and secure when i picked it up.

Customer Service

front desk flowed well, she was perfect and knowledgeable.

My Experience

The repairs on my car make it look brand new and they were completed in just 1 week, a fill week ahead of schedule! That never happens! Terrific service

Likely to Recommend

Repair Quality

Julian listened to me when I brought the car in and did not present me with expensive additional repair options. I appreciate that and it has convinced me to consider Carolina Collisions for future work when needed

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Julian was awesome and did great work. Would recommend him to anyone

Likely to Recommend

Repair Quality

Perfect.

Customer Service

Likely to Recommend

Repair Quality

Quick and correct. Excellent service and great communication

Customer Service

Quick and correct. Excellent service and great communication

Likely to Recommend

Repair Quality

They did a fantastic job!

Customer Service

My Experience

Thanks so much for working with us and our complicated schedule. We appreciated so much that you walking through your process, updates throughout. and the care and attention to detail you have in your work. Thank you again!

My Experience

I am pleased with the outcome of my vehicle repairs; however, there are a few concerns I would like to address. I turned my vehicle in in a certain condition, and I was disappointed to receive it back with rust present and some paint chipping. That was particularly concerning to me. Additionally, although the vehicle was not completely aligned, I felt more could have been done to straighten it properly. I also noticed that the dashboard warning lights were still on, which I believe could have been reset prior to the vehicle being returned to me. Aside from these concerns, I was generally okay with the overall repair experience.

My Experience

Great job kept me informed through the whole process! fast and smooth drop off and pick up! Julien was amazing explaining everything to me and my car was super clean when I picked it up!

Likely to Recommend

Repair Quality

Painless operation. The repair looks perfect, and the process was very smooth.

Customer Service

Smooth process., and the repair looks perfect. Excellent communication.