Carrillo and Sons Collision Center
In operation 45 years, 26 years at this location.
"One of San Diego's Finest Woman Owned Collision Centers" We have been in busines since 1981, my 3 sons, my husband and myself are all acitvely working on the business . All of our work has a lifetime guarantee, Our promise: always do the best job, while giving you the best of customer service ever Online Booking of Appoiuntments is for estimates only.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, great communication.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely yes! I wouldn’t recommend anyone else! You are the best. And I have my friend Ina Luck, for recommending you to me!!
Repair Quality - 5.0/5.0 -
The work done on my car really pleased me.
Customer Service - 5.0/5.0 -
Your customer service is outstanding. I was kept informed every step of the way!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve had multiple repairs over the years and always come back to have work done at your shop. As long as I’m in SD county, I will come back.
Repair Quality - 5.0/5.0 -
Everything was painted and assembled correctly within four days.
Customer Service - 5.0/5.0 -
Ken and Belle were great at the front office. Tony took care of the finishing touches.
Returned Clean
My Experience - 5.0/5.0 -
Great job and great staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is has been the smoothest process I’ve ever had with a repair show. They made things super easy and it felt like they were taking care of me. I really appreciate this service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
1000%. Would never even consider going anywhere else! Thanks so much
Repair Quality - 5.0/5.0 -
The G.O.A.T
Customer Service - 5.0/5.0 -
Absolutely the best! Couldn't be happier. The process from beginning to end was well communicated each day.
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the way my car looks after the repair. And the work was done a bit quicker than expected. The job was pricey but I expected it to be and the final price was actually lower than the last estimate, so that was another good thing.
Likely to Recommend - 3.5/5.0 -
The only reason my rating isn't higher is that I very rarely recommend businesses, services or products to friends.
Repair Quality - 5.0/5.0 -
The repair looks excellent, it was done in a very timely manner and, although the cost was substantial, the final bill was for less than the original estimate. I can't ask for more.
Customer Service - 5.0/5.0 -
The repair looks excellent, it was done in a very timely manner and, although the cost was substantial, the final bill was for less than the original estimate. I can't ask for more.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
thank you, great job and supper fast
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had an excellent experience with Carillo and Sons Collision. The team was professional, kind, and easy to communicate with throughout the entire process. They went above and beyond by helping me arrange a rental car, which made everything so much easier and less stressful. The communication was clear and timely, and they kept me informed every step of the way. The whole process was smooth, efficient, and hassle-free. I truly appreciated their customer service and attention to detail. I would highly recommend them to anyone looking for reliable, professional service. They made a difficult situation incredibly easy to handle. Thank you for the outstanding experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The level of professionalism and forward leaning customer service provided by Mr. Carrillo and his team should be a standard and what other companies strive for. I was always kept informed and the work has been on point.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
So kind and understanding. Extremely thoughtful and it showed in their work too!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'm keeping their business card in my car.
Repair Quality - 5.0/5.0 -
Professional, courteous, and early delivery. Amazing and well appreciated.
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Time will tell about the quality of the products used and the workmanship
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My entire experience was fabulous. Great communication, prompt responses, quick turn around in the shops part of repairing damage. Delayed by insurance but kept in the loop with frequent communication. Felt taken care of and felt like the work provided had quality, confidence, and a sense of pride from the shop staff. Will recommend to friends and family. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience! Friendly staff, amazing communication, very detailed work. Will recommend to friends and family!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have told my acquaintance about my experience and that I definitely recommend them for the quality of work
Repair Quality - 5.0/5.0 -
They made sure to answer all my questions on my son’s car after the accident and turn the car on a timely time but before so they made sure the car was 100 percent done correctly