Carrillo & Sons Collision Center - Santee

5.0 (158reviews)
100%
10011 Prospect Ave,  Santee,  CA  92071

In operation 45 years, 3 years at this location.

"One of San Diego's Finest Woman Owned Collision Centers" We have been in business since 1981, my 3 sons, my husband and myself are all actively working on the business . All of our work has a lifetime guarantee, Our promise: always do the best job, while giving you the best of customer service ever!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (158)

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Repair Quality

Great customer service- the front office was super friendly and made the process easy . They left my car show room quality. I thought I had a new car , they cleaned the outside & inside . 2021 Honda Pilot

Customer Service

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a satisfied customer.

Repair Quality

Professional and caring staff. Beautiful repair result!

Customer Service

kept me well informed

My Experience

My car looks fantastic. Very fast service. Super friendly

Likely to Recommend

Repair Quality

Great service. Very professional. Fast. Car looks perfect

Customer Service

Great customer service

My Experience

We were thoroughly satisfied with the excellent job. We will definitely recommend you!. We were updated every step of the way and you were even finished ahead of time. The car was returned looking brand new! Thank you!

Likely to Recommend

Repair Quality

Carrillo and Sons is the best. They were professional, timely, and kept me updated every step of the way.

Customer Service

Pleasant and polite. Very knowledgeable.

My Experience

I caught my undercarriage on a brick riser and caused over $10,000 of damage. My insurance company’s estimator came in $2,000 low ball. Carrillo and Sons proved that I needed more repairs and got the insurer to come up in their coverage. Daniel (GM) kept me informed during the entire process and delivered earlier than promised. A flawless job, undercarriage, wheel, struts, axel, alignment, dents and paint job. Overwhelmed with the results and entire process. Carrillo and Sons has won me over as my go-to collision expert.

Likely to Recommend

Repair Quality

Carrillo and Sons is incredible! From start to finish, they were attentive to every detail, set expectations with us so we knew what was happening, and the repair was perfect! The kindest staff, and so knowledgeable! I hope to not have many more car repairs, but if we do, we will 100% be coming back!

Customer Service

Returned Clean

My Experience

Carrillo and Sons did a fantastic job. Great staff, very professional and friendly. Explained every detail so there were no surprises.

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I have referred people and will continue to!

Repair Quality

The entire team here is fantastic, friendly, attention to detail communication throughout the process! A will always refer and use them for any and all needs.

Customer Service

Fabulous!

Returned Clean

My Experience

Excellent work as usual. The Carrillo team is the only one who can lay their hands on our family vehicles.

Likely to Recommend

Repair Quality

Our Jeep’s paint job looks fantastic! We are super impressed with Carrillo & Sons work. Great communication and great job making our 21 year old Jeep Wrangler look new again.

Customer Service

Returned Clean

My Experience

Working with Carrillo and Sons was great. They were very professional, keeping me updated on progress and finishing ahead of the quoted time. They were also some of the friendliest people I have worked with. Highly recommend for auto body work.

Likely to Recommend

Repair Quality

Amazing service and great customer service please keep up the great work

Customer Service

Amazing

My Experience

Thank you- I liked the quick repair, daily updates and transparency about cost. I also appreciate you washing the car- nice touch- even doing the wheel wells! Everyone was professional. I will use your service again.

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Returned Clean

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Repair Quality

They’ve always done quality work on every car we brought them

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Repair Quality

Excellent work. Job completed early.

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Repair Quality

Perfect as always. Tony and Daniel are the best.

Customer Service

Perfect

Returned Clean