Carrillo & Sons Collision Center - Santee
In operation 45 years, 3 years at this location.
"One of San Diego's Finest Woman Owned Collision Centers" We have been in business since 1981, my 3 sons, my husband and myself are all actively working on the business . All of our work has a lifetime guarantee, Our promise: always do the best job, while giving you the best of customer service ever!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Doing business with Carrillo & Sons is always consistent when it comes to their work. They provide high quality work and professional standards across the board.
Likely to Recommend - 5.0/5.0 -
I already have…
Repair Quality - 5.0/5.0 -
Carrillio’s has always performed in an exemplary manner regarding the repairs on my vehicle. Also, they stand behind their warranty, 100%, I am a witness to it…
Customer Service - 5.0/5.0 -
Carrillio & Sons has always performed in an exemplary manner regarding the repairs on my vehicle. Also, they stand behind their warranty, 100%, I am a witness to it…
Returned Clean
My Experience - 5.0/5.0 -
Great experience. Very helpful and courteous staff. The finished product, my car, was perfect!
Likely to Recommend - 5.0/5.0 -
I've gone to them for repairs more than once
Repair Quality - 5.0/5.0 -
polite, helpful staff. They really go the extra mile for their customers. Very pleased with the end result!
Customer Service - 5.0/5.0 -
I'd give it an "11" if it were on the scale. Always answered the phone promptly and all concerns were addressed
Returned Clean
My Experience - 5.0/5.0 -
The young girl in the office was very nice and then an another young woman came out to make sure that I was happy with the work. Both took their time with me . The work was beautiful. My car was so nice and clean too. Thank you very much. I am very pleased and will let others know if there is a need
Likely to Recommend - 5.0/5.0 -
I would recommend them to everyone. Very honest and trustworthy!
Repair Quality - 5.0/5.0 -
Excellent service and professionalism! They detailed the vehicle and gave a lifetime service for the paint job! That's commitment.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
5 star rating ⭐️⭐️⭐️⭐️⭐️
Repair Quality - 5.0/5.0 -
Hayven @ Carrillo & Son’s kept me apprised of my car’s progress the whole time they had it. Tony, the owner, made sure all the bells and whistles on my new car were working! The final product looks just like new. Thank You Team Carrillo for everything. I hope I never have to use you again, but if an accident happens again my vehicle is yours to fix🤗
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would definitely recommend Carrillo and Sons if you want a outstanding repair.
Repair Quality - 5.0/5.0 -
Carrillo and Sons did a Fantastic Job on my vehicle. They fixed the rust above my windshield and painted my roof and changed my windshield. No more leaks and it looks brand new. Was cleaned inside and out. Take you for such a Professional Job!
Customer Service - 5.0/5.0 -
I was kept informed all the way through the repair process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was excellent received update calls with frequency. Pickup of vehicle was easy. The repairs make the car damage look like it never happen.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an amazing job left my truck brand new. Service was amazing. Overall everything was amazing
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like nothing ever happened!
Customer Service - 5.0/5.0 -
Customer service was excellent, a very refreshing quality in today’s hurried world. I was kept in the loop during the repair and never felt neglected.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carrillo & Sons were efficient, communicative and professional. I was very happy with Carrillo's connection with the Enterprise Car Rental. The ability to access a car with the help of Carrillo significantly reduced the stress of the entire situation. I highly recommend Carrillo & Sons
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The bumper repair looks great and David was friendly and helpful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I've always trusted Carillo with my car repair and was pleased that my insurance had you at the top of the list! David worked through all the steps with me to see that my car was back to perfect. My car was just like new when I got it back in less time than anticipated! Thank you for everything, including the car wash! It was very sweet to have the little gift when I picked up the car! Thank you all, again!
My Experience - 5.0/5.0 -
The whole repairs' to my Ford started great with the personable & profession help of Hayven Lyyjoki, the job your guys did on the truck was great and I thank all of your people. Ted
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Did great job and were honest about expected costs
Repair Quality - 5.0/5.0 -
Car looks like it was never damaged
Customer Service - 5.0/5.0 -
Haven (estimator) took time to explain what repairs were needed and arranged getting repairs done in one day
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Flawless work! They fixed the dent on my fender and door perfectly — even the paint matched. Staff were so nice and helpful. Definitely 10/10, highly recommend!
Customer Service - 5.0/5.0 -
Excellent customer service! The staff were very nice, helpful, and made the whole process stress-free. Truly 10/10 experience!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will tell everyone needing auto body don't waste your time just go to Carrillo and Sons. You will be happy you did.
Repair Quality - 5.0/5.0 -
The quality of work they do is unsurpassed.
Customer Service - 5.0/5.0 -
This is old school customer service at the highest level.