Carrillo & Sons Collision Center - Santee

5.0 (159reviews)
100%
10011 Prospect Ave,  Santee,  CA  92071

In operation 45 years, 3 years at this location.

"One of San Diego's Finest Woman Owned Collision Centers" We have been in business since 1981, my 3 sons, my husband and myself are all actively working on the business . All of our work has a lifetime guarantee, Our promise: always do the best job, while giving you the best of customer service ever!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (159)

Likely to Recommend

Repair Quality

Great job on our SUV. Great communication with us and it looks perfect!!!

Customer Service

Perfect all around.

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Repair Quality

Great service

Customer Service

Likely to Recommend

Repair Quality

The location in Santee was easy to get to. All the people I talked with gave me the feeling that I was their only client. The facility looked like it was clean and well maintained. They washed my car before delivery

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Craftsmanship was obvious. Very pleased

Customer Service

Great Experience

Likely to Recommend

Repair Quality

Great job, very thorough and replaced the tail light and additional damage he found.

Customer Service

He was very responsive by email and phone to all my inquiries

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

great family run business. i am always happy when there are no hassles and no problems with my car. Tony and David make the process very easy, and I am grateful for that 🙂

Customer Service

very good communication and status updates from David and Tony. I felt very comfortable having them work on my vehicle 🙂

Likely to Recommend

Repair Quality

awesome job, thanks

Customer Service

Friendly

My Experience

Got my car back as promised. Looks good as new. Staff was courteous and helpful. Very satisfied!

My Experience

The entire staff was courteous and quick to handle any questions or concerns. Hopefully I won’t be needing these services in the future but if I do Carrillo and sons will be my first call….and the car looks awesome! Great work!

My Experience

Carrillo and Sons did an awesome job in my car repair. They always kept me up to date with what was being done and when my car would be ready! A wonderful experience! I can highly recommend Carrillo and Sons!!

Likely to Recommend

Repair Quality

Carrillo and Sons fid an awesome job! They are the best at keeping me posted throughout the process! I can highly recommend them!

Customer Service

Carrillo and Sons have awesome customer service! They are polite, friendly, professional, and kept me posted throughout my car’s repair.

My Experience

The results could not have been better. It far exceeded my expectations. Well done!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Really appreciate the personalized service. You guys have a great team!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have already referred them to someone and will continue to do so!

Repair Quality

Tony and his team were first class and exceeded my expectations!

Customer Service

Returned Clean

My Experience

I dealt with Ricardo and he was very knowledgeable and helpful. He answered all my questions and kept me informed. I was extremely pleased with the work done on my vehicle. Carrillo and Sons are excellent!

Likely to Recommend

Extremely satisfied

Repair Quality

Excellent communication explaining repair process, continuous updates on repair progress, very knowledgeable and helpful! Great customer service!!

Customer Service

Updated via text how repairs were progressing and when to expect car to be done.

My Experience

Excellent job! Great expertise and experience.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The employees I’ve met in Carrillo and Sons were very professional, they answered all of my questions which put me at ease. Ricardo was great to work with. I am very satisfied with their work on my car, it’s like nothing happened.

Customer Service

Returned Clean