CARSTAR Ambassador Autoplex Griggs

4.7 (444reviews)
95%
4720 Griggs Rd,  Houston,  TX  77021
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Shop AssistantSparkles

In operation 5 years, 3 years at this location.

CARSTAR Ambassador Collision is a locally owned and operated I-CAR Gold-rated facility, proudly part of the CARSTAR network. We provide personalized service from our state-of-the-art facility, ensuring top-quality results. Our work is backed by a lifetime nationwide warranty, giving you peace of mind and satisfaction no matter where you are in the country. Additionally, our extensive insurance network offers convenience for all your auto body and mechanical repair needs. Contact us to see if you are eligible for complimentary towing and take advantage of our on-site rental services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
I-Car

Reviews (444)

My Experience

Still waiting on the results of the part that was supposed to be replace?

Likely to Recommend

Very good on the conversations about the delay

Repair Quality

Waiting on a call from the manager on a default part

Customer Service

Waiting on a call from the manager on a default part

Returned Clean

My Experience

They did the repairs fast and quick

Likely to Recommend

Repair Quality

it was very fast services

Customer Service

Likely to Recommend

Repair Quality

Excellent work combined with courteous service and very regular reminders and updates. It cannot get any better!

Customer Service

Also, excellent, I love all the reminders and updates

Returned Clean

My Experience

The new equipment has to be replaced due to factory defect not because of the repair shop.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will highly recommend CS Ambassador Griggs to friends and colleagues.

Repair Quality

They quickly contacted me, began servicing me car, kept me informed the whole way. The car repair is perfect. They are responsible, competent and friendly.

Customer Service

They quickly contacted me, began servicing me car, kept me informed the whole way. They are responsible, competent and friendly.

My Experience

Great service, would recommend.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

The work on my car was great. The person that did the initial inspection was excellent.

Customer Service

Did not seem too eager to be bothered. Maybe was not having a good day. Receipt for my payment did not have the name of the company on it. Did not ask for the keys from the rental.

My Experience

The service was awesome. Everyone in the office was very pleasant. Did a excellent job. Anyone I know that needs their car done. I am going to refer them to you thank you ambassador.

Likely to Recommend

Yes I will recommend my family and friends. Thank you

Repair Quality

Good morning, I sent a review the next day after I picked up my car. You guys did an awesome job. Thank you for your service I will recommend you guys to my family and friends

Customer Service

Customer service was excellent. Greeted me and my husband when we walked in

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

5 stars, definitely worth it!

Repair Quality

Everyone was super nice. Fernando helped a lot and explained everything to me and was extremely helpful! I would definitely recommend this place. I give it a 5 stars! Customer service was the best!

Customer Service

Customer service was fabulous. Mechanics and techs very informative and respectful. I had the best experience!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Customer Service

My Experience

Great customer service. They didn’t cut corners. Did it the right way.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car was beautiful after completion.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had a great experience at Carstar.!! I brought my BMW in for a bumper and headlight repair. Fernado kept me updated on repairs and I got my car back faster than expected!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

So when I drop off my car, my card had AC they said they had to take the AC out and when I picked it up, the AC wasn’t working. They said they had to wait for a sensor to put it in and they had said they put AC in it but I took it to another shop and they said they didn’t have no AC free on in it so I had to pay out of my pocket Freon to be put back in my car.

Customer Service

Likely to Recommend

we are already recommending to family and friends

Repair Quality

Excellent service and thorough communication throughout the process.

Customer Service

very satisfied with the work completion on the vehicle

Likely to Recommend

Repair Quality

All of their assistance was great.

Customer Service

Returned Clean