Caliber - Houston - Astrodome
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
The body work was excellent. When I took the vehicle yesterday, the “check engine light” light was on. Your mechanic said that he couldn’t find the problem. I took it to my regular mechanic today. He found cut wires inside the front bumper.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
John kept me informed by both text messages and phone calls regarding each stage of the repair schedule. All the team member were very helpful and friendly. The repair was so well done that I couldn't tell were the damage was. Excellence work.
Customer Service - 5.0/5.0 -
see previous note
Kept me Informed?
Yes
My Experience - 5.0/5.0 -
The staff were great. Claudia was excellent and kept me informed on the progress and answered my questions. My car looks wonderful and is back to normal. Job well done. Thanks.
My Experience - 5.0/5.0 -
While I didn’t want to go to caliber for obvious reasons after my car being hit, the service I recieved was amazing. Claudia Davila my service manager came in on a Saturday on her day off to get my car. wow !!! Super positive individual who is an assett to your organization.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Claudia was kind and communicative throughout the entire process, with frequent updates and immediate answers when I had questions. She and Jocelyn stayed quite past closing on my pick-up date to ensure I didn’t have to wait another day for the vehicle. I’m extremely grateful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The advisor stayed in touch with me every week and updated me with everything. He explained all details regarding the parts and repairs throughout. Everything was great
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The truck was deliver and after 24 hrs the wheel almost fell off that was the part of the accident. You guys have the truck now fixing again 😡
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job 10
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys always give us our vehicle back in better shape than before the accident/incident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
To me, it just took to long for the parts to come in. Your need to work on that!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It took to long to finish
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much to everyone for helping me out. Every time I ask for a special request it was fulfilled I asked for my part to be ordered and then I can drop off my vehicle and that happened I was so excited about not having to waste extra time also I was called and told that I could pick up my truck even after hours thank you so much for all that you do
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Completely satisfied and happy with how my car was serviced in a timely manner!
My Experience - 5.0/5.0 -
Claudia Excellent Customer Service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great Job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Claudia and every other service rep I encountered were very efficient, friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly and efficient service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very professional and did excellent work.