River Oaks Paint & Body II

4.8 (2,156reviews)
96%
4603 Southwest Fwy.,  Houston,  TX  77027

In operation 44 years, 10 years at this location.

At River Oaks Paint and Body, we specialize in the repair and restoration of European, foreign, domestic, and specialty brand vehicles, providing top-tier service and craftsmanship that meets and exceeds the highest industry standards. Located in the heart of the community, we have proudly served our customers since 1982, delivering quality, precision, and excellence in every repair job. With over four decades of experience, we have built a reputation rooted in trust, integrity, and superior workmanship. Our commitment to excellence has made us a preferred destination for high-end vehicle owners, insurance partners, and drivers who simply expect the best. Our state-of-the-art facility spans over two acres, with more than 30,000 square feet of working space, designed to accommodate vehicles of all makes and models. Whether you drive a luxury European sedan, a domestic SUV, or a unique specialty model, we have the technology, equipment, and expertise to restore your vehicle. Contact us

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Vietnamese
  • French
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Audi
BMW
I-Car
Jaguar
Land Rover
Mercedes-Benz Elite
Tesla
Volkswagen
Volvo

Reviews (2,156)

My Experience

My Experience

It took over 6 weeks to repair my car, major lack of communication with updates, the shop tried to return my car unfinished on original pick up date, then had to wait another week. Also now receiving updates about car pick up today which is inaccurate. And seems they messed up something with my AC during the repair process.

My Experience

I was satisfied. But obviously, if I notice any problem with the repair, I would come back to get any problem resolved.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

CS was amazing. Always answered every question and kept me up to date with completion dates and times

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone is extremely professional and I especially like dealing with Ida. The work is faultless and always finished in a timely manner.

Likely to Recommend

Repair Quality

Work was done timely and professionally

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

good experience overall. I had no issues dealing with the representative

Customer Service

Returned Clean

My Experience

Thanks for the quick work and friendly service

My Experience

Thank you so much

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for being so nice and doing such a great job.

Likely to Recommend

Repair Quality

Looks like it was never in an accident!

Customer Service

Returned Clean

Likely to Recommend

Definitely recommend!

Repair Quality

Great professional personal and courteous. Repairs look great and work was completed as promised, Satisfied customer.

Customer Service

Great people!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car looks brand new! Better than brand new!

Customer Service

Returned Clean

My Experience

You returned my car with every engine, light transmission, light oil, light, and emergency light on the dashboard! My car wasn’t drivable you still have it. You took my deductible. Charge me a $16 fee for using a credit card and you’ve had my car two months! You still have my car if it’s not fixed in the next few business days, you will be hearing from my attorney.

Likely to Recommend

I would never do business with his body shop again nor would I ever refer them to my worst enemy

Repair Quality

I dropped off a drivable car for a bumper and cosmetic repairs and was returned with a car with a bad transmission that was undrivable! That is truly wild to me! How do I bring you a car that’s driving and you hand me one with a bad transmission after it sat in your lot for over five weeks

Customer Service

You literally broke my transmission or at the very least failed to judge it properly as part of an accident claim and handed me a car that is undrivable that I drove to you

Likely to Recommend

Repair Quality

Very fast but god and I mean god awful at answering the phone. They also poorly gave updates. Only benefit was they were fast. They are also not very nice or helpful, especially because they knew nothing of my accident which I described to them and still were unknowledgable about certain things

Customer Service

Literally same as before

Returned Clean

My Experience

Thank you!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I recommend ROP&B all the time but one needs a collision or other condition to use their services-happily this is rare.

Repair Quality

GILBERT & JESSICA cannot be beat. I never take my Porsches ANYWHERE except ROP&B.

Customer Service

Returned Clean

My Experience

The work itself could not have been better. The attention to detail was great. I should comment that the process took a very long time and I had to contact you several times to get an update. Communications regarding the progress were poor.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean