CARSTAR American Collision Experts
In operation 19 years, 13 years at this location.
Carstar American Collision Experts, a professional automotive body repair facility, located in Waterford, Michigan that has been in business since 2007. Specializing in auto-body and collision services. We are committed to providing the highest quality repairs in return offering a limited lifetime warranty. Our goal is to make sure your family leaves our facility with the piece of mind you are driving away safely. We offer free estimates and are a Direct repair shop for many insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was impressed by the kindness of you and your staff. Thank-you
My Experience - 5.0/5.0 -
They always do a fine job..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Service All Around
Customer Service - 5.0/5.0 -
They always do excellent work..
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job taking off the decorative additions the previous owner of my newer vehicle had added. They were kind, helpful, and thorough!
Customer Service - 5.0/5.0 -
Wonderful office manager /receptionist
Returned Clean
My Experience - 5.0/5.0 -
Excellent service! Above and beyond!! Friendly, efficient, knowledgeable, and trustworthy. Would definitely recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best service ever! Highly recommend! Efficient, friendly, knowledgeable!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything looked great.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Super nice people, I would absolutely take my car there again. But I had to call to see if the part is in then had to call to see if it was painted. But I am still satisfied with them. I would recommend people to them.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very satisfied with their work. I would highly recommend them.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a fantastic job bumping out two dents in my car door.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Well when I picked my car up I didn’t look at the car because I had to go to work, and I trusted carstar when I was able to look at my car they missed a spot on the hatchback that I showed them when I dropped the car off, it is still not fixed
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast, great service, always kept me up to date on the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick, quality service.
Customer Service - 5.0/5.0 -
Friendly knowledgeable service
Returned Clean
My Experience - 5.0/5.0 -
We truly appreciated the level of care, communication, and attention to detail your team provided throughout the entire process. From the beginning, everyone was professional, supportive, and committed to making sure our vehicle was repaired both beautifully and thoroughly. What stood out most was how your team handled unexpected issues that came up along the way taking the time to explain everything clearly and making sure each concern was fully resolved. It’s clear your team takes pride in their work, and it made a stressful situation feel much easier to navigate. We are incredibly thankful for the support, quality workmanship, and customer service we received from CARSTAR American Collision. Please pass along our gratitude to everyone involved. It truly was a job well done.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I always come here when I get a scratch on my car , I’ve always been treated with respect, always satisfied with my car 5 stars 🩵💚
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always come here for my car needs , treated very well. Here , customer service is 10 stars
Customer Service - 5.0/5.0 -
Always come here for my car needs , customer service is 10 stars
Returned Clean
My Experience - 5.0/5.0 -
The repairs were perfect and quickly done. Carstar Waterford is an amazing team to work with!