CARSTAR Ellis Brothers Collision

4.9 (1,685reviews)
99%
4935 Technical Dr Suite 100,  Milford,  MI  48381
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Shop AssistantSparkles

In operation 10 years.

Carstar Ellis Brothers Collision is a state of the art collision repair facility with I-CAR Gold certified and Michigan State certified technicians. We have been in business since 1999 and are committed to providing complete, safe and quality repairs. You're going to like doing business with us because we strive for nothing less than your total satisfaction.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,685)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, seamless repair experience, and exceptional attention to detail. Many highlight that vehicles were returned in like-new or even better condition, often cleaner than when dropped off. Communication throughout the repair process received high marks, with customers appreciating regular text and call updates that kept them informed at every stage. Timeliness was largely commended, with several customers noting early completions. A few customers mentioned delays, though most acknowledged these were due to parts or unforeseen issues and were well-communicated. Minor concerns noted by customers included interior cleanliness in isolated cases and occasional repair follow-ups. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"... and I cant say enough positive things about them! Professional, honest and fair. Competitive pricing and fast service with communication at every step in the process. ..." Read more
"The gold standard as far as Im concerned. The best team, work quality, communication, and attention to detail of any collision shop or auto shop Ive visited for ..." Read more
"Friendly, easy to work with, fast and great attention to detail"
"The repair completed on my vehicle looks show room quality. Amazing job."
"Couldnt be happier or give a higher rating! Start to finish- excellent across the board!!"
"They would text me with updates all the time! I always felt in the know."
"Their communication is excellent and redundant -- texts, emails, calls"
"Communication was terrific, the details about the repair were relayed to me constantly. Could not have been more professional, and they ..." Read more
"Great communication, even when the message wasn't what we wanted."
"I received several text messages keeping me updated during the process"

My Experience

The daughter took off with it. I haven’t seen it.

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Returned Clean

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If I could select 100

Repair Quality

These guys do it again! My wife’s car came into the shop right after a family vacation. These guys got her front end work done in a very timely fashion. Dealt with the headaches of the insurance company. And went above and beyond and ended up cleaning the car out like it was there own. I won’t go anywhere else. These guys are top notch.

Customer Service

Timely, accurate, and informative

Returned Clean

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Returned Clean

My Experience

My car came back cleaner than when I dropped it off...the wiped down and vacuumed the interior even though I only had minor work completed. They were fast and clearly quoted the estimate and final bill.

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Repair Quality

Everything was explained in detail and communicated in a timely manner

Customer Service

Returned Clean

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My Experience

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We’ve used you guys in the past, always take good care of the vehicle.

Repair Quality

Very good service, my wife was a bit upset the inside of the vehicle had so much dust all over, it required interior cleaning for us to get it back to normal. Thank you for the great service.

Customer Service

Returned Clean

My Experience

Good professional staff. Answered my questions with a knowledgeable answer.

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Customer Service

Updates could have been more detailed.

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Repair Quality

Great communication, quick turnaround

Customer Service

Returned Clean

My Experience

Definitely satisfied! Your place doesn't just look great it full of great staff! You all rock! Excellent customer service and my Jeep looks brand new!! Highly recommend your expertise! Thanks ❤️

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Very friendly and knew who I was everytime I came in

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Repair Quality

Great quality work done very quickly.

Customer Service

Very friendly, professional and knowledgeable staff.

Returned Clean