Hines Park Ford Collision
In operation 42 years, 14 years at this location.
Hines Park Ford Collision is a new, state of the art facility that specializes in all aspects of auto body repair and refinish. We work with all the insurance companies and guarantee our work for as long as you own the vehicle. We stay on top of the repairs and troubleshoot any/all issues so that our customer's vehicles are completed in the timeliest, efficient manner possible. All Makes & Models are welcome.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very impressed with the professionalism and thoroughness of the work done. We were kept in the loop throughout the process and the car was delivered to us on time and we were kept apprised of the process nearly every day. Very happy with the job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very professional kept me posted. What was going on and did a beautiful job couldn’t ask for better. Service won’t go any place else besides Hines
Customer Service - 5.0/5.0 -
Very pleasant to work with very courteous and very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rodger took care of EVERYTHING for me. I had to do nothing.
Customer Service - 5.0/5.0 -
Rodger was excellent at customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good experience with very nice people.
Customer Service - 5.0/5.0 -
Same
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rodger and John were excellent in terms of service, communication, timeliness and professionalism .
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Of course!!
Repair Quality - 5.0/5.0 -
The Body Man that done the work Rob Hewison is the best I’ve ever seen. I’m 66 years old and I’ve seen a lot of work and he has done an impeccable job on my truck. This man is the best of the best. I’m a Ford retiree and I worked in the body shop at Wayne ISA plant. I know great work when I see it. And another thing is I wasn’t without my truck nearly as what I thought. My answer to this is I’m not happy, I’m extremely happy. You are so lucky to have this man working for the company. If he worked for me, I’d give him a nice bonus every year. Thank you for the great service!!!!
Customer Service - 5.0/5.0 -
Read first comment. Your body man Rob Hewison is the best of the best. The office personnel was really nice to me and done a fabulous job. Thank you!!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great job on the fixes! Would definitely recommend this shop to others in need.
Repair Quality - 5.0/5.0 -
Everything looks great!
Customer Service - 5.0/5.0 -
Friendly, respectful and knowledgeable.
Likely to Recommend - 5.0/5.0 -
So far, everything is fine service was excellent
Repair Quality - 5.0/5.0 -
So far everything seems to be good
Customer Service - 5.0/5.0 -
The service was excellent. Roger was exceptional in his job.
My Experience - 5.0/5.0 -
Car looks great. John and Roger very informative explained everything. This is the 2nd time I’ve used it Hines. They do great work and on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The bronco looks beautiful! What a great job they did.
Customer Service - 5.0/5.0 -
So friendly and helpful.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Roger was wonderful to work with. He may have written the textbook on customer service. I was kept in the loop with proactive communication through the entire process. Any hiccups in the process, Roger kept me updated and already had a solution in mind. I am pleased with the quality of work as well. I hope I won’t need to use a collision shop again, but if I do, I will definitely be coming to Roger with Hines Park.
Repair Quality - 5.0/5.0 -
The repaired parts look good as new!
Customer Service - 5.0/5.0 -
Please see my first comment, Roger was a dream to work with!
Likely to Recommend - 5.0/5.0 -
The body work was completed timely and excellent communication from the body shop.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Roger provided outstanding service for my Explorer. Not only was he incredibly responsive but he went the extra mile to expedite the process with my insurance company, back and forth with parts etc. thank you very much!!