CARSTAR American Collision Experts
In operation 19 years, 13 years at this location.
Carstar American Collision Experts, a professional automotive body repair facility, located in Waterford, Michigan that has been in business since 2007. Specializing in auto-body and collision services. We are committed to providing the highest quality repairs in return offering a limited lifetime warranty. Our goal is to make sure your family leaves our facility with the piece of mind you are driving away safely. We offer free estimates and are a Direct repair shop for many insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Second time I’ve been here the best always professional always upfront Would not go anywhere else
Customer Service - 5.0/5.0 -
The best
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
The repair is perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0 -
The quality of work and excellent customer relations that Ken has instilled within his team is the best. I am a returning customer and I would not hesitate, if needed, to use his services in the future.
Repair Quality - 5.0/5.0 -
I have been completely satisfied in the past, as well as with my most recent repair. The quality of work that Carstar American Collision Experts, of Waterford Michigan, performs is that of excellence!
Customer Service - 5.0/5.0 -
Top notch in the customer service department.
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0 -
I have already referred them to my neighbor and they too are experiencing the same level of service.
Repair Quality - 5.0/5.0 -
The service from start to finish was unparalleled to any repair work I’ve had done yet. Ken and his team were very friendly and knowledgeable. They were able to walk me through the entire process. The timing of the repair was as promised and the work was exceptional. They even spent the time to clean my vehicle.
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Ken was professional, concise and made true with his promise of delivery. the car was delivered in better condition than was at original purchase. as this was my daughter's car she is a fan and telling all her friends about the quality.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Ken & team were caring professional and inviting in conducting business. The quality of the repair work is exceptional... My car was cleaner when I picked it up than when I dropped it off! This was a big surprise & delight. THANKS! Andy (no relation to Ken).
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks very nice. Thanks
Customer Service - 5.0/5.0 -
Very nice employees
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My Experience - 5.0/5.0 -
Thanks for making this a great experience and the expert and quality work that you provide. I will recommend Carwise to my family and friends.
Likely to Recommend - 5.0/5.0 -
Plan on taking another Vehicle
Repair Quality - 5.0/5.0 -
Great people and excellent work
Customer Service - 5.0/5.0 -
Very helpful and knowledgeable staff
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The job was done on time and looks great. I was shocked that the employees were not wearing masks. I can see this if no one is in the office, but put one on when some one comes in. I expressed this topic to them