CARSTAR American Collision Experts
In operation 19 years, 13 years at this location.
Carstar American Collision Experts, a professional automotive body repair facility, located in Waterford, Michigan that has been in business since 2007. Specializing in auto-body and collision services. We are committed to providing the highest quality repairs in return offering a limited lifetime warranty. Our goal is to make sure your family leaves our facility with the piece of mind you are driving away safely. We offer free estimates and are a Direct repair shop for many insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Suzanne has outstanding Customer Service skills and Joe did an excellent job fixing my new truck...it looks like new!
Customer Service - 5.0/5.0 -
Excellent customer Service!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
My VW looks beautiful, the process may have gone a week longer than anticipated but it was worth it!
My Experience - 5.0/5.0 -
I have worked with collision repair expert Ken Lawrence in the past and have found his work outstanding. That's why I continue to work with him.
My Experience - 5.0/5.0 -
What a wonderful experience! Such friendly service, great communication and a team who really cares about their customers. Our car looks brand new again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Second time using them. The work looks great, great communication 👏.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Exceptional job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did An Amazing JOB !!! I would highly recommend them to anyone who needs Auto Body Repair Services. Customer Service was A 10 Plus.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and made it look like a brand new car! Thanks Ken and all the people at carstar!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ken and his team did an amazing job and we couldn’t be happier with the results! Highly recommended.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied with the service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Prompt, courteous, and delivered exactly what was estimated and promised.
My Experience - 5.0/5.0 -
Thorough, careful work - my car looks like new! They even detailed the inside which was a huge plus, thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was delighted!! It took me over a year to find the right shop to do the work I needed to have done. Ken and his team are truly artisans. In many ways, the vehicle is better than it was when it left the assembly line. The extra care and attention was greatly appreciated, and receiving the vehicle was highlight of my month! Thanks again! I never expected such a transformation!
Likely to Recommend - 5.0/5.0 -
I will recommend as frequently as possible.
Repair Quality - 5.0/5.0 -
I am completely satisfied
Customer Service - 4.5/5.0 -
I would have liked a few more updates, but it was good overall
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Sue & Ken are a pleasure to deal with......I will absolutely refer my friends & family to CARSTAR on Highland Road in Waterford Michigan.
Customer Service - 5.0/5.0 -
Sue & Ken rock at the Waterford Michigan location!