CARSTAR American Collision Experts
In operation 19 years, 13 years at this location.
Carstar American Collision Experts, a professional automotive body repair facility, located in Waterford, Michigan that has been in business since 2007. Specializing in auto-body and collision services. We are committed to providing the highest quality repairs in return offering a limited lifetime warranty. Our goal is to make sure your family leaves our facility with the piece of mind you are driving away safely. We offer free estimates and are a Direct repair shop for many insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Happy with results of the body repair. Friendly service and my car was clean inside and out!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly staff with great follow up throughout the process. My car looked great upon completion and I would recommend CARSTAR to anyone need body work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff. Great communication. My car looks great. Thanks
Customer Service - 5.0/5.0 -
Great follow up
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Great to work with super helpful and did a great job all around
Repair Quality - 4.5/5.0 -
Great to work with super helpful and did a great job all around
Customer Service - 4.5/5.0 -
Great to work with super helpful and did a great job all around
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Karen looked great and better than the day i bought it.
Customer Service - 5.0/5.0 -
Great friendly assistance. Always keep me updated
Likely to Recommend - 5.0/5.0 -
I will be telling everybody that I know, to use Carstar for any Collision or repair purposes
Repair Quality - 5.0/5.0 -
The entire process was very smooth. My car looks brand new and you'd never know that it was damaged.
Customer Service - 5.0/5.0 -
Sharon was amazing a very communicative throughout the entire process.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great. Carol answered every time I called and gave my honest feedback about what was going on. Car is driving better than ever. It's also cleaner on the inside that I ever kept it!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I recommend friends and colleagues to this specific shop frequently
Repair Quality - 5.0/5.0 -
Repairs were perfect. The car looks brand new. The service from the shop, especially the owner Ken, was top notch.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, vehicle looks absolutely great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was totaled
Customer Service - 5.0/5.0 -
The car was totaled
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ken and his crew are the best! Only place I will take my vehicles
Customer Service - 5.0/5.0 -
Best in the business
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
CARSTAR American Collision had very friendly and helpful customer service.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely recommend. Im EXTREMELY picky when it comes to my cars and it takes a lot for me to trust and recommend these types of services. CarStar earned both!
Repair Quality - 5.0/5.0 -
Everyone, especially Sharon were great to work with. They kept me informed and most importantly did an amazing job with the repairs, its factory new! I will gladly recommend their services to anyone.
Customer Service - 5.0/5.0 -
Sharon is a Rockstar!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
CARSTAR did an excellent job. My car looks brand new!