CARSTAR American Collision Experts

4.8 (1,078reviews)
97%
6497 Highland Road,  Waterford,  MI  48327
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Shop AssistantSparkles

In operation 19 years, 13 years at this location.

Carstar American Collision Experts, a professional automotive body repair facility, located in Waterford, Michigan that has been in business since 2007. Specializing in auto-body and collision services. We are committed to providing the highest quality repairs in return offering a limited lifetime warranty. Our goal is to make sure your family leaves our facility with the piece of mind you are driving away safely. We offer free estimates and are a Direct repair shop for many insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,078)

Likely to Recommend

Repair Quality

Happy with results of the body repair. Friendly service and my car was clean inside and out!

Customer Service

My Experience

Friendly staff with great follow up throughout the process. My car looked great upon completion and I would recommend CARSTAR to anyone need body work.

Likely to Recommend

Repair Quality

Friendly staff. Great communication. My car looks great. Thanks

Customer Service

Great follow up

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Great to work with super helpful and did a great job all around

Repair Quality

Great to work with super helpful and did a great job all around

Customer Service

Great to work with super helpful and did a great job all around

Likely to Recommend

Repair Quality

Karen looked great and better than the day i bought it.

Customer Service

Great friendly assistance. Always keep me updated

Likely to Recommend

I will be telling everybody that I know, to use Carstar for any Collision or repair purposes

Repair Quality

The entire process was very smooth. My car looks brand new and you'd never know that it was damaged.

Customer Service

Sharon was amazing a very communicative throughout the entire process.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

They were great. Carol answered every time I called and gave my honest feedback about what was going on. Car is driving better than ever. It's also cleaner on the inside that I ever kept it!!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I recommend friends and colleagues to this specific shop frequently

Repair Quality

Repairs were perfect. The car looks brand new. The service from the shop, especially the owner Ken, was top notch.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service, vehicle looks absolutely great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The car was totaled

Customer Service

The car was totaled

Likely to Recommend

Repair Quality

Ken and his crew are the best! Only place I will take my vehicles

Customer Service

Best in the business

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

CARSTAR American Collision had very friendly and helpful customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely recommend. Im EXTREMELY picky when it comes to my cars and it takes a lot for me to trust and recommend these types of services. CarStar earned both!

Repair Quality

Everyone, especially Sharon were great to work with. They kept me informed and most importantly did an amazing job with the repairs, its factory new! I will gladly recommend their services to anyone.

Customer Service

Sharon is a Rockstar!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

CARSTAR did an excellent job. My car looks brand new!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean