CARSTAR at Cramer's Middletown
In operation 4 years.
At CARSTAR at Cramer’s Middletown, we specialize in complete collision and structural repairs for all makes and models. As a Tesla Certified Collision Center and Direct Repair Facility for State Farm, Erie Insurance, and Travelers, we work with many different insurance companies to help make the repair process as seamless and stress-free as possible. Using advanced technology and quality repair processes, we are committed to dependable service and getting you back on the road safely and efficiently. Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Could never tell that it had been scratched. My car was all polished up on the outside, and cleaned up on the inside when I picked it up. Was done quickly. I was treated with courtesy. I will absolutely recommend this business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication as the repairs progressed, fast and efficient. Beautiful results!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with the job that they did and their attention to detail. I appreciated Ken and Valerie taking the time to keep us informed on the progress of our repair. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, appreciated Ken and Valerie keeping us updated on the progress all along way
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.0/5.0 -
My insurance agent never responded to my phone calls about the other driver denying fault for the accident.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Thank you for performing the repairs on our 2015 Nissan Altima. We are very happy with the work done.
Customer Service - 4.5/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good repair shop, I am happy with service.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Great work done on time. Pleasant staff. No complaints.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work! Done on time. No complaints. Highly recommend CarStar Middletown!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Sometimes hard to get through to talk to someone on the phone
Returned Clean
My Experience - 5.0/5.0 -
Everything went well. I just wish there w was some way to plan or set up a ride.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Repair work was good but difference in price with no warning or discussion until time of pick up was unacceptable.
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Everyone was very nice and helpful, however when I came to pick up my car it was more than the estimate. There was no change to the work that had to be done but apparently a difference in part price that equated to several hundred dollars. I feel like someone should have mentioned this to me before I arrived to pick up my car as if it was a difference in part costs, this information should have been readily available when I got the calling letting me know the parts had arrived and I could schedule the repair.
Returned Clean
My Experience - 0.0/5.0 -
Car was not finished. Damage, that was obvious from 12 feet away not replaced. Estimate included grill replacement. Right front of hood not alighned with replaced facia.
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
Lack of quality control.
Customer Service - 3.0/5.0 -
Was told car is ready, when not.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will recommend if anyone needs bodywork, you guys did a great job! Thank you.
Repair Quality - 5.0/5.0 -
Paint looks great. Matches perfectly and no overspray.
Customer Service - 5.0/5.0 -
They always answered the phone. Great communication through the process.