CARSTAR Fred Beans New Cumberland

4.9 (231reviews)
98%
100 15TH STREET,  New Cumberland,  PA  17070
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Shop AssistantSparkles

In operation 61 years.

Thank's for allowing the Fred Beans Family to serve you! Relax, we'll take it from here in completely satisfying you with Great Customer Service & Quality Repairs Performed, backed with a Limited Lifetime Warranty. We keep you informed of the repair status on your vehicle by your choice of phone, text or email. We continually have training of our employees on repair procedures, staying certified through Assured Performance, Aluminum Certified and I-CAR. Remember, You have the choice on who repairs your vehicle-not the Insurance Company... We also feature a detail department to remove the effects of age and at a reasonable price without dinging your budget. Check Us Out! Serving New Cumberland, Lemoyne, Middletown, Mechanicsburg and all Harrisburg communities.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (231)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team at Fred Beans New Cumberland, especially Mikey, did an outstanding job repairing my car, as well as communicating with me with updates. I would definitely return there for repair work in the future!

Likely to Recommend

Repair Quality

My car looks great! Fred Beans worked directly with the insurance company and rental company, essentially making the entire process a one-stop shop.Everyone was friendly, helpful, and the service was quick and easy. I really appreciated how seamless they made everything!

Customer Service

They went above and beyond with communication throughout the entire process. Everyone was incredibly friendly and helpful, and they were especially great interacting with my son. Excellent customer service!

Returned Clean

My Experience

Great service and communication. Rep called rental company to remind them of my needs. Above and beyond!

Likely to Recommend

I would recommend them, especially the front office

Repair Quality

The overall job was fine. Except for the trailer hitch, which they installed, and I know they told me it was a used one, but it was terribly rusted. And they could have cleaned it up, and painted it before they put it on my truck, the guy at the shop told me, well, my truck is eighteen years old. That had nothing to do with it. It would have been a perfect job if they would have painted my bumper support and hit trailer hitch, but I took it apart myself. And cleaned it up the best. I could other from that. I was happy with the job

Customer Service

The two fellows in your front office were very courteous, and I would not be afraid to take my vehicle back to them again. However, I was not happy with the body shop

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Repair Quality

Customer Service

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Repair Quality

Fabulous service. Mikey and Keith were great to work with. I’m telling all my friends about my excellent experience.

Customer Service

Mikey and Keith were wonderful to work with. Made a difficult situation actually a pleasant experience!!

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Likely to Recommend

Absolutely.

Repair Quality

The guys in the shop are great! Wonderful to talk to and their team does an amazing job on my car. We’ve gone back to them before and will continue to do so!

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

They did a great service on my car!! Thanks to Mikey and Key for a great work!!

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Mikey and Keith are the best! Both guys were friendly, professional and most of all knowledgeable on how best to fix the damage to both of my cars. I received updates about the repair so I was never wondering when the work would be completed. I will never go anywhere else to have damage repaired on a vehicle and will also recommend them to family and friends!

Customer Service

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Likely to Recommend

Repair Quality

I was extremely satisfied my car looks great. Service people did everything and beyond.

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Customer Service

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My Experience

My car was finished ahead of schedule and looks great! Thank you

Likely to Recommend

Yes I would recommend the shop and return myself

Repair Quality

I am satisfied with the repairs! Everything was fixed and it matched the paint of the car

Customer Service

Mikey and Keith were friendly and knowledgeable. They provided great customer service

Returned Clean

My Experience

What an extraordinary experience at Fred Beans!! Great service. Skillful, complete communication. Excellent outcome! My car was as good as new two days earlier than anticipated🎉 I strongly recommend Fred Beans!!

Likely to Recommend

Already shared my story w two people

Repair Quality

From start to finish this was a terrific experience!!

Customer Service

Fred Beans team truly earned my 10 rating. Best car experience I have ever had.

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Highly Recommend

Repair Quality

Excellent communication, & great repairs . Highly recommend.

Customer Service

Outstanding

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Repair Quality

Customer Service