CARSTAR Auto Body of Goldsboro
In operation 10 years.
We are a state of the art collision repair facility. The shop is trained in I-CAR gold and featuring I-CAR platinum certified technicians, offering all collision repair welding certifications and frame straightening certifications. We use environment friendly waterborne paint. All insurance estimates are welcome and we are a DRP (direct repair) for most major insurance companies. As part of a nationwide network of Carstar repair facilities we offer a limited lifetime warranty on all repairs against any workmanship defects. We also offer 24 hour towing.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Wish there was better communication between the insurance, rental company, and the auto body shop
My Experience - 0.0/5.0 -
I was very disappointed: the part ordered on passenger side doesn’t have the flap . Very nice personality but not happy with service.
Likely to Recommend - 5.0/5.0 -
Excellent customer service. Very friendly staff. Yes highly recommend
Repair Quality - 5.0/5.0 -
It was an honest error on my end and I greatly apologize. The staff is excellent , friendly: Cody has a personality 10plus. He really has the customer best interests @ heart. Very genuine. I’m very picky but this was my error from lack of communication and I greatly apologize and highly recommend Carwise.
Customer Service - 5.0/5.0 -
Lack of communication on my end. The situation was rectified and I’m very happy
My Experience - 5.0/5.0 -
Everything was handled in a timely manner. 👌 Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Folks are very friendly and professional. Great showroom.
My Experience - 0.0/5.0 -
We discussed the back window being fixed. After the hit & run it doesn’t stay up. That was not repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for the professional paint job. My car looks brand me again!
My Experience - 5.0/5.0 -
yall have done an excellent job Thank you So Much
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Cody was great with communicating and providing updates. Parts were ordered and came damaged and he kept doing his best to update me. So as frustrating as it was to have to wait, I know it wasnt because of Cody or Carstar in general so I can't complain. Everyone was really nice.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They explained the repairs well and kept my up to date on the progress. My vehicle was repaired in less than a week. Everyone i interacted with was really friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I recently had my GMC repaired at CARSTAR in Goldsboro after being rear-ended, and I couldn’t be more impressed. From start to finish, the customer service was top-notch—friendly, professional, and always kept me informed. The repair work is outstanding. The color match is perfect. It’s clear they take real pride in their work. I highly recommend CARSTAR to anyone needing high-quality auto body repairs
My Experience - 5.0/5.0 -
Nice folks, easy to work with. My truck looked awesome , I recommend them for your auto body repair needs.
Likely to Recommend - 0.5/5.0 -
Still have not gotten my vehicle back
Repair Quality - 0.5/5.0 -
I have not gotten the vehicle back as of now. Very little communication, Ive had to go up to Car Star after calling and leaving several messages
Customer Service - 2.5/5.0 -
They're nice when you talk to them but very hard to get on the phone and communicate
My Experience - 5.0/5.0 -
Great customer service, especially Codi
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an amazing job on my truck!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Just continue to do your job with the bodywork and keep it up. You all did a excellent job on my car.